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Problems with Perlico broadband

  • 22-11-2010 9:18pm
    #1
    Closed Accounts Posts: 6,595 ✭✭✭


    Is anyone else having problems with Perlico broadband this evening? I'm in the Mullingar area.

    Since about 6.40pm my internet has be going on and off constantly. Every few minutes when trying to view a website (any website) all I get is 'the page cannot be found'.

    Thanks.


Comments

  • Registered Users, Registered Users 2 Posts: 387 ✭✭Gooch2k4


    Sounds like a DNS issue, vodafone's DNS is known to be flakey

    would you know how to change your DNS settings in your router


  • Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    Thank you.

    No, I have no idea how to change the DNS settings.:o


  • Registered Users, Registered Users 2 Posts: 597 ✭✭✭miece16


    eircom is acting really slow right now also. keep getting disconnected from xbox live. not fun after working all day and come home to relax !


  • Registered Users, Registered Users 2 Posts: 3,323 ✭✭✭jay93


    on utv here is always fine but its super slow this past 20mins i wasnt at the computer for over a hour and since i came back its dead slow maybe something is fecked with irish internet as usual :rolleyes:


  • Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,501 Mod ✭✭✭✭Cabaal


    Without you posting line stats there's no way we can know its your line or not, as already suggested it could be DNS.


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  • Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    Thanks for the replies everyone.
    Cabaal wrote: »
    Without you posting line stats there's no way we can know its your line or not, as already suggested it could be DNS.
    I am not sure what you mean by stats, but I got this from Internet Explorer after it did a 'diagnose connection problems' run/scan.

    I have removed the I.P address from it, I am not sure how important it is, but if it is important, I can PM it.
    Last diagnostic run time: 11/23/10 20:09:39 DNS Client Diagnostic
    DNS - Not a home user scenario

    info Using Web Proxy: no
    info Resolving name ok for ([url]www.microsoft.com):[/url] no
    warn Unrecognized WinSock NSP: mdnsNSP
    No DNS servers

    DNS failure

    info Query [www.microsoft.com] against DNS Server <IP ADDRESS REMOVED>, (Type = 0x1, Options = 0x10e8) returns 0x5b4
    action Automated repair: Renew IP address
    action Releasing the current IP address...
    action Successfully released the current IP address
    action Renewing the IP address...
    action Successfully renewed the current IP address
    info Query [www.microsoft.com] against DNS Server <IP ADDRESS REMOVED>, (Type = 0x1, Options = 0x10e8) returns 0x5b4
    info Redirecting user to support call
    info Redirecting user to support call



    Gateway Diagnostic
    Gateway

    info The following proxy configuration is being used by IE: Automatically Detect Settings:Disabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
    info This computer has the following default gateway entry(ies): <IP ADDRESS REMOVED>
    info This computer has the following IP address(es): <IP ADDRESS REMOVED>
    info The default gateway is in the same subnet as this computer
    info The default gateway entry is a valid unicast address
    info The default gateway address was resolved via ARP in 1 try(ies)
    info The default gateway was reached via ICMP Ping in 1 try(ies)
    warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
    action Automated repair: Renew IP address
    action Releasing the current IP address...
    action Successfully released the current IP address
    action Renewing the IP address...
    action Successfully renewed the current IP address
    info This computer has the following default gateway entry(ies):<IP ADDRESS REMOVED>
    info This computer has the following IP address(es): <IP ADDRESS REMOVED>
    info The default gateway is in the same subnet as this computer
    info The default gateway entry is a valid unicast address
    info The default gateway address was resolved via ARP in 1 try(ies)
    info The default gateway was reached via ICMP Ping in 1 try(ies)
    warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue
    action Automated repair: Reset network connection
    action Disabling the network adapter
    action Enabling the network adapter
    info Network adapter successfully enabled
    info This computer has the following default gateway entry(ies): 0.0.0.0
    warn There is no default gateway entry
    action Manual repair: Reboot modem
    info This computer has the following default gateway entry(ies): 0.0.0.0
    warn There is no default gateway entry
    info Waiting some time for the modem/router to stabilize
    action Automated repair: Renew IP address
    action Releasing the current IP address...
    action Successfully released the current IP address
    action Renewing the IP address...
    action Successfully renewed the current IP address
    info This computer has the following default gateway entry(ies): <IP ADDRESS REMOVED>
    info This computer has the following IP address(es): 192.168.1.33
    info The default gateway is in the same subnet as this computer
    info The default gateway entry is a valid unicast address
    info The default gateway address was resolved via ARP in 1 try(ies)
    info The default gateway was reached via ICMP Ping in 1 try(ies)
    warn Hostname www.microsoft.com could not be resolved (Error code 0x2afc). Could be either gateway or DNS issue



    IP Layer Diagnostic
    Corrupted IP routing table

    info The default route is valid
    info The loopback route is valid
    info The local host route is valid
    info The local subnet route is valid
    Invalid ARP cache entries

    action The ARP cache has been flushed



    IP Configuration Diagnostic
    Invalid IP address

    info Valid IP address detected: <IP ADDRESS REMOVED>



    Wireless Diagnostic
    Wireless - Service disabled

    Wireless - User SSID

    Wireless - First time setup

    Wireless - Radio off

    Wireless - Out of range

    Wireless - Hardware issue

    Wireless - Novice user

    Wireless - Ad-hoc network

    Wireless - Less preferred

    Wireless - 802.1x enabled

    Wireless - Configuration mismatch

    Wireless - Low SNR




    WinSock Diagnostic
    WinSock status

    info All base service provider entries are present in the Winsock catalog.
    info The Winsock Service provider chains are valid.
    info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
    info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
    info Provider entry RSVP UDP Service Provider passed the loopback communication test.
    info Provider entry RSVP TCP Service Provider passed the loopback communication test.
    info Connectivity is valid for all Winsock service providers.



    Network Adapter Diagnostic
    Network location detection

    info Using home Internet connection
    Network adapter identification

    info Network connection: Name=Local Area Connection, Device=SiS 900-Based PCI Fast Ethernet Adapter, MediaType=LAN, SubMediaType=LAN
    info Ethernet connection selected
    Network adapter status

    info Network connection status: Connected



    HTTP, HTTPS, FTP Diagnostic
    HTTP, HTTPS, FTP connectivity

    warn HTTP: Error 12007 connecting to [url]www.microsoft.com:[/url] The server name or address could not be resolved
    warn HTTPS: Error 12007 connecting to [url]www.microsoft.com:[/url] The server name or address could not be resolved
    warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
    warn HTTP: Error 12007 connecting to [url]www.hotmail.com:[/url] The server name or address could not be resolved
    warn HTTPS: Error 12007 connecting to [url]www.passport.net:[/url] The server name or address could not be resolved
    warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
    error Could not make an HTTP connection.
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.


  • Registered Users, Registered Users 2 Posts: 426 ✭✭dazdrog


    Clearly says DNS Failure there mate, as you where told above try changing your dns servers to open dns, the servers are below for you

    208.67.222.222
    208.67.220.220


  • Closed Accounts Posts: 6,595 ✭✭✭The Lovely Muffin


    dazdrog wrote: »
    Clearly says DNS Failure there mate, as you where told above try changing your dns servers to open dns, the servers are below for you

    208.67.222.222
    208.67.220.220
    Thank you.

    How do I change the servers?


  • Registered Users, Registered Users 2 Posts: 426 ✭✭dazdrog


    google is your friend ;) use it


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