Which Provider? What Type Of Broadband? Broadband In My Area? !!POST HERE ONLY!!

2ndcoming

Hi all, I'm looking for advice. I live in a ruralish spot that now has fibre on the poles on the road. We have Vodafone mobile broadband which is cat but a neighbour (not direct but general area) reckons we can now get broadband into the house. I had been under the impression we needed to run a cable ourselves the 40/50ft of driveway to the gate and they would only connect it there... I rang Eir today and they said we can get 500mb and installation would be no problem and free as long as we took the 24 month contract. I have no problem with the contract I have two questions ,

a) is this just salesman talk and will the installation crew just land out and tell me I still have to run a cable myself

and

b) are Eir the best option to go with? do any others specialise in rural setups more?

The openeir network site confirmed we have fibre at the road but listed a ton of possible provider options. Any advice greatly appreciated, not in the house long and clueless about this.

Gooser14

They run the fibre cable from the DP on the pole or in the duct to the ONT inside your house. In my case it was a distance of about 100 metres, 75 of which was on my property. I'm with Vodafone.

2ndcoming

https://www.boards.ie/discussion/comment/119793305#Comment_119793305

Sorry but you're gonna have to tell me what DP and ONT mean? As I said, I'm pretty clueless about the whole thing. In the duct you mean the existing one? Not sure where it is although they might. Worst case scenario I was just going to buy a roll of fibre optic cable and ducting and run a new cable myself, but I'm hoping I won't have to.

The Cush

https://www.boards.ie/discussion/comment/119793073#Comment_119793073

Open-eir own and manage the fibre network, they are a wholesale provider and don't sell direct to the public.

eir, Vodafone, Sky etc. are retail providers selling off the open-eir fibre network .

Check the retailers websites for best offers, free install, etc.

The retailers use contractors to do the install.

The Cush

https://www.boards.ie/discussion/comment/119793388#Comment_119793388

DP - drop point/distribution point, i.e. the fibre black box on a nearby pole or in an underground chamber

ONT - optical network terminal, the network demarcation point inside your house where fibre ends and ethernet to router takes over, lots of pics here on the forum

They will use the existing duct to ETU if possible, the installer on the day will discuss install options.

Gooser14

https://www.boards.ie/discussion/comment/119793388#Comment_119793388

The DP is the black box on the pole or in the duct & the ONT is the termination point inside your house. The fibre cable runs between the DP & ONT. If the DP is located in a duct it would be existing network ducting or chamber. The routing of the cable from the DP can be overhead or in ducting. In my case the installed new ducting from the pole to my house because my existing ducting was blocked.

missrandomer

Hi all, i have tried to search through this thread. But hoping someone can help.

I live in a valley, no coverage at all on phones, and i have eir broadband which is ridiculous as we are at the end of the exchange. Paying 60 per month just to be able to use watsapp.

I am thinking of going with rural wifi satalite, has anyone gone with these? its a lot of money to put out so i just want to be sure.

thanks in advance

ItHurtsWhenIP

https://www.boards.ie/discussion/comment/119828654#Comment_119828654

If you can stretch the finances a bit, you should consider Starlink. The limitations on that Rural Wifi package look fairly tight. There's no limits with Starlink and typical speeds of 200-250+, with much lower latency than the Rural Wifi satellite. Also the signal from the high-orbiting satellites will be affected by heavyish rain. The only thing I've seen mess with my Starlink connection is very heavy hail.

But it's friggin expensive. 🤑

You can test to see if you would be able to get Starlink by downloading the app, going to the place you might install the dish and doing a visibility check.

christy c

I have SIRO at the moment and contract nearly up so looking at Eir Fibre.

I see Eir will use the duct as well so will there be much installation needed? Just a separate cable? Thanks

RurtBeynolds

Thinking of going for Sky FTTH, can anyone recommend?

I don't believe the house has an ONT, is this something that Sky can install or would an Eir engineer need to visit first?

Also, anyone any idea how long it takes for installation once ordered?

Thanks!

abyss

Hi lads,

I'm countryside now on Vodafone 4G LTE, waiting till 2025 to got NBI fiber broadband.

Considering changing provider or plan, but I have concern what is a attitude providers to:

A. other VoIP

B. multi-hardware connected over RJ45 (had issue with it on Vodafone)

Budget is limited, don't want to go STARLINK if it will be possible

We are use services as:

- Gaming (ping is important!)

- VoIP (halonet, NOT Irish one, had number from ~20 years, don't want to change everywhere) I use external hardware - Linksys PAP2).

- CCTV and other "wired" hardware connected by few routers.

- wifi is used, but not much - just phones

- PC/TV/ Youtube (DL/UP), www etc.

ACTUAL:

At this moment I have Vodafone - over 4G (€45), it works on B20 or B3 band (router Huawei 528s-23a - hate this brand), but repetetive local BTS is down/not_working_properly and my connection is like this: ping 700ms 0.2 Mbps DL /2 Mbps UL. If THEY have all ok, at deep night, say 4AM I had a 28ms 50Mbps DL 20 DL, radio signal is OK. Normally, durring the day - I have problem with Youtube 1080p/720p due lack of speed & traffic. Contract has finished long time ago.

I was thinking about Eir 4G (I don't think so 5G will be working here), but maybe is a better idea?

 I'm going older and don't want to waste time and effort to got another product which makes me sick.

Any suggestions, what about A and B queastions?

Please, help :)

Conversations 3

Hi,

Fiber is available in my area now, I want it coming from a pole into the corner of the house.

Will the contractor go into the attic to pull this cable or would I be better off drilling a hole myself and leaving a draw wire to pull the cable to the attic hatch?

I want the fiber connection on in the attic and then I have a cat6 ran to my comms cabinet under the stairs.

eagle eye

Should I go with Pure Telecom or Vodafone?

I currently have 1 gig broadband with eir but have to move on as price will go up.

Gooser14

https://www.boards.ie/discussion/comment/120330330#Comment_120330330

Have you asked eir what they can offer you to retain your business?

eagle eye

https://www.boards.ie/discussion/comment/120330360#Comment_120330360

Yes and it's more expensive. I have to leave them for a year to avail of new customer offers. I'm with them two years and they want more money.

heavydawson

https://www.boards.ie/discussion/comment/120020900#Comment_120020900

Some of the KN lads will go in the attic, others won't. For my own install, I went into the attic myself and the KN lad passed the fibre up through the soffit vent, and I ran it down into my comms room. I wouldn't take any chances. Do as much prep work as you can to ensure the installation goes how you want it.

Weyhey

Family member has Virgin Media 360Mb and Anytime World at 67e pm. No phone in house and house is in Dublin city close to centre. They were going to switch to SKY 1gb but when checked Sky or Eir they are told 100mb FTTC is the max they can get.

Does this mean that there is no point going to a plan that offers more than 100 mb until FTTC is rolled out (eir says no planned date but by 2026)?

Rezident

Planning to switch from Virgin 500 meg broadband in Dublin to Vodafone 500 as it's half the price - €35pm.

But after reading the Vodafone reviews on Trustpilot I am shocked how bad they are:

What is Vodafone broadband like in Dublin?

Thanks.

dextersnp

Hi,

I moved recently to Castletroy, I used Virgin before, but unfortunately it doesn't have coverage at my new address, researching a lot I saw that many people hate Eir and praise Vodafone and vice versa, and the same happens with Sky, from what I understand it varies from region to region overall experience.

From what I've researched, I have coverage from Eir, Openeir, Vodafone and Sky, which do you recommend in general for online play, streaming, best download speeds, custommer service/support and etc?

I need Open NAT to play online and bridge mode too for my eero router.

ForzaForward1

I just recently signed up for Pure Telecom and they're installing on Friday. So far so good, easy to deal with compared to Vodafone who I'm switching from.

They've sent me a Sagemcom Fast 5366s modem, are they any good?

limnam

https://www.boards.ie/discussion/comment/120405828#Comment_120405828

Generally peoples issue with Eir is around customer service etc. With pretty much any company will be hit and miss.

From a technical perspective Eir's network is the best network They also tend to be very competitive on pricing . Regardless of what region you live in.

If it's FTTH you're referring to, go with EIR.

For the most part while the customer experience might not be the best, you'll rarely if all ever have to deal with them because things just work.

AidoEirE

https://www.boards.ie/discussion/comment/120512889#Comment_120512889

Stay away from Eir as far as you can,

a simple query, is a slog.

Bill questions or any Queries about Broadband etc or any service they are impossible to contact.

Overpriced in the long run

No physical shop to call in

An absolute headache to deal with when your stuck for what your paying, phone is all automated shite, no Internet presence.

There's a reason people have issues with Eir.

limnam

https://www.boards.ie/discussion/comment/120526289#Comment_120526289

I've never had much reason to contact them.

Times I have was mostly straight forward with no issues.

Generally if you call them before end of contract they will retain the same price or give you new contract with current pricing.

Not sure where you live, but I have many Eir stores close to me.

As I said, pretty much all the issues you outlined are customer care issues.

I was focusing on the network which for me is most important.

They have the best network. They provide speeds as advertised 99.9% of the time.

As everything else just works it's fairly rare you have to contact them. So the initial customer care issue is not really that relevant.

While other ISP's who have a rep here for good customers service I've had many issues with.

There's not many companies in Ireland in any aspect that has good customer service.

Mark Hamill

I'm on Virgin here for years in Navan, 360mb speeds. Got an email that the price is going up again (it will be €68 come July), so I am looking to change. I see on switcher that Sky, Eir, Vodafone and Pure Telecom all have 500mb broadband for €30-€35 per month.

All I care about is broadband (do not care at all about phone or tv) and I am perfectly happy even with the speed that Virgin was giving me (so I don't care if they do faster, once they are reliably as fast the 360mb I was getting).

What is the recommended out of these options?

daraghwal

https://www.boards.ie/discussion/comment/120603482#Comment_120603482

Doesn't matter who you go with, they all use the exact same fibre line and all will go up after 1 year apart from eir who have a 500Mb offer but it's 40 euro for 24 months. Only advantage is you don't have to bother switching in a year's time.

JimmyCorkhill

Hi, moving into a new build in a housing estate and from what I understand the house has been "wired for high-speed broadband (Cat 6)".

From looking at switcher, we seem to have a good choice of options for broadband at 500mb & 1GB - Virgin, Sky, Vodafone, Eir, Pure Telecom all seem to be options and for the 1st year the prices are not massively different, so it won't come down to price.

Is there anyway to see in advance which supplier is likely to be able to deliver the speeds advertised?

Secondly, would there be any difference in how the broadband is connected? Will there be extra drilling with one supplier over another? For example, we are currently with Sky for TV & Broadband and there is cables coming in the front and back of the house (front for main TV & second for broadband router).

Thirdly, is there much of a difference between 500mb & 1GB? If streaming something ;), is there likely to be less buffering say off the 1gb than the 500mb.

Thanks

Abel Magwitch

I’m with Vodafone and my contract is finished so I am now paying €90 instead of €50

The service is great and I want to avoid switching networks if possible as I know I can end up with problems from another provider.

They say they will only give to me for €80.

Yet a new customer gets it for €35. Can I get my wife to sign up as a new customer and then cancel my contract when we get a date for her “installation”

dam099

Tell them you will switch to Pure/Sky etc unless they match. I got a deal for €40 renewing for 12 months in April without too much hassle.

Abel Magwitch

That worked thanks

galway1973

Hi,

I am with eir now but max download is 40 mbs,( no sign of fibre coming)I am thinking of changing to three home broadband which is 5g.What kind of speeds will I get and will it be stable?

Thanks