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Meteor bill - has to be a mistake!

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  • 26-11-2010 12:36am
    #1
    Registered Users Posts: 2,073 ✭✭✭


    Hi all,

    I was on a 30 euro meteor plan. 200 minutes, 200 texts and free meteor to meteor calls and text.

    I changed to a 50 euro package, that upped the 200 minutes and 200 minutes up to 400 of each, and kept the free meteor calls and texts.

    I got my first plan from changing to the new plan today. 211 euro!!!!

    My highest bill before was 80 euro. There's no way this could be 211 euro! I used the phone the same amount as I use it every month.

    The breakdown is:

    Calls to meteor = 55 euro. Can't see how that is possible as I have free meteor calls.

    Calls to other networks - 39 euro. It doesnt add up to 400 minutes, yet i'm being changed 39 euro.

    Texts messages to meteor - 16 euro (should have free texts)

    It looks like they haven't included anything in my bundle.

    Sure the 211 euro is wrong? :(

    Someone please tell me that it is :D


Comments

  • Registered Users Posts: 7,401 ✭✭✭Nonoperational


    Phone them up there is probably a mix up with the change of plan. Posting here is not going to help you!


  • Registered Users Posts: 16,288 ✭✭✭✭ntlbell


    call them?


  • Registered Users Posts: 2,073 ✭✭✭jamieh


    Hi lads,

    Only opened the bill a few minutes ago. Obviously going to call them in the morn to sort it out.

    Just wondering is it a common occurrence with Meteor is all


  • Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    jamieh wrote: »

    Just wondering is it a common occurrence with Meteor is all

    It is. Its the free calls not being activated everytime


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