what happen to UPC?

kk887

I am in Cork city area and using upc 15mb bb. Its give me appox 12-14mb speed(in the speed test with this server location). but in these 2 weeks the upc give me a terrible services...always disconnect in the mid-day and mid-night, other than that it also give me a slow speed like the test above, checked all the pc, no up/down steam, also changed the wireless password, the result is the same nothing changed. Thinking to ring them tomorrow and ask them what the helll is happening here

Spear

kk887 wrote: »

I am in Cork city area and using upc 15mb bb. Its give me appox 12-14mb speed(in the speed test with this server location). but in these 2 weeks the upc give me a terrible services...always disconnect in the mid-day and mid-night, other than that it also give me a slow speed like the test above, checked all the pc, no up/down steam, also changed the wireless password, the result is the same nothing changed. Thinking to ring them tomorrow and ask them what the helll is happening here

Shammy reported issues with the Limerick server here as well:

http://www.boards.ie/vbulletin/showthread.php?t=2056099653

bhickey

This might also be simply down to your wireless network. When running speedtests, it can be useful to also try it while using an ethernet connection instead of wireless to see if there's a difference.

kk887

bhickey wrote: »

This might also be simply down to your wireless network. When running speedtests, it can be useful to also try it while using an ethernet connection instead of wireless to see if there's a difference.

i didnt use wireless to checked it:(

kk887

Spear wrote: »

Shammy reported issues with the Limerick server here as well:

http://www.boards.ie/vbulletin/showthread.php?t=2056099653

ok
get 8mb down and 1.2mb for up by using the dublin server

bhickey

Do you try servers other than the Limerick one too?

kk887

bhickey wrote: »

Do you try servers other than the Limerick one too?

just did, and i feel rare about that result...
why my up speed will remain the same but the down speed is slower then before?

bhickey

kk887 wrote: »

just did, and i feel rare about that result...
why my up speed will remain the same but the down speed is slower then before?

That could well say more about the servers you're testing against than it does about your broadband connection

Also when you test, make sure that there is no other trafic whatsoever on the connection.

kk887

but how about the disconnect issue? and the slow speed that i mention...

just format mine pc and install the lastest antivirus 2 days ago but these issue still keep happening:(

and also when this happen i switched off all other pc but the result is the same

robcon

Try this speedtest instead. Usually gives more realistic results for me anyway.

http://speedtest.magnet.ie/

Get some results from pingtest too before you give upc a call

http://www.pingtest.net/
and don't choose the limerick server!

pizzahead77

Try the UPC Speed test tool - http://www.upc.ie/broadband/speedtest/

jor el

The Limerick Speedtest server seems to be pretty poor lately.

DemoniK

Limerick speedtest.net server should be avoided - particularly by UPC customers..

Try speedtest to London or others and you'll see a big increase in up/down bandwidth

As for the disconnects - check for other wireless routers around in similar channel to you.. Main channels are 1, 6 and 11. The others overlap - so if your on 7 and you've a ton of close networks around 7 thru'11 you're competing for airspace.
Also - am guessing your using the EPC2425 - biggest piece of crap ever... Buy a €30/40 router, and bridge that baby to get rid of most issues it has.

thefinalstage

DemoniK wrote: »

Limerick speedtest.net server should be avoided - particularly by UPC customers..

Try speedtest to London or others and you'll see a big increase in up/down bandwidth

As for the disconnects - check for other wireless routers around in similar channel to you.. Main channels are 1, 6 and 11. The others overlap - so if your on 7 and you've a ton of close networks around 7 thru'11 you're competing for airspace.
Also - am guessing your using the EPC2425 - biggest piece of crap ever... Buy a €30/40 router, and bridge that baby to get rid of most issues it has.

Recommendations?

Whenever I turn off the EPC2425 it's settings are reset...

bealtine

thelastangryman wrote: »

Whenever I turn off the EPC2425 it's settings are reset...

Welcome to the crap EPC2425:)

vibe666

thelastangryman wrote: »

Recommendations?

Whenever I turn off the EPC2425 it's settings are reset...

unfortunately, the only real recommendation is to either not turn it off (sorry, couldn't resist:D) or get it replaced by the scientific atlanta modem and buy your own router to use with that.

thefinalstage

vibe666 wrote: »

unfortunately, the only real recommendation is to either not turn it off (sorry, couldn't resist:D) or get it replaced by the scientific atlanta modem and buy your own router to use with that.

Do I get on to UPC tech support to do this or?

vibe666

thelastangryman wrote: »

Do I get on to UPC tech support to do this or?

yes, but you'll have a job getting one out of them and getting it swapped over.

you'll also need to buy your own router which could cost anywhere from €30-40 up to €150+ depending on what you want out of it.

unfortunately, it's a choice of either living with a crap router or rolling your sleeves up and getting your wallet out.

thefinalstage

vibe666 wrote: »

yes, but you'll have a job getting one out of them and getting it swapped over.

you'll also need to buy your own router which could cost anywhere from €30-40 up to €150+ depending on what you want out of it.

unfortunately, it's a choice of either living with a crap router or rolling your sleeves up and getting your wallet out.

I am not afraid of a challenge .

DemoniK

I'd definitely put the 2425 into bridge mode and buy a decent router.
Netgear WNDR2700 is excellent
http://www.pixmania.ie/ie/uk/r/wndr-3700

You can go cheaper if you don't want 5GHz Wifi though.
I'd usually recommend the Dlink DIR-655 also, but that's just €20 cheaper
In fact all the ones I'd recommend are in or around €80-110!!

Once you get that all working - then you can track down a spare SA EPC2203 modem for them to provision. They don't seem to have issues provisioning them, but they can be very hard to get your hands on - all depends on who you get and what day and time you phone by the looks of it. I got mine off adverts - and was up and running within 15mins of it arriving.

vibe666

unfortunately bridging isn't an option if you have your phone with UPC as it disables the phone ports on the EPC2425 and the other option of configuring a second router on a different subnet and turning off everything on the EPC2425 will leave you with a double NAT'd config that would be a gamers nightmare.

if you keep trying you might get a 2203 off UPC, i've had two mates now sign up for UPC in the last month and one insisted on one from the get-go and got it installed and the other guy had so much trouble with the EPC2425 in the first couple of days and complained to UPC and got them to change it for a 2203 within a few days.

i will say though that this guy is a grand master in the art of persuasion and getting what he wants, so your own mileage with UPC may vary.

vibe666

pfxh wrote: »

error!!!

how about "Edit > Delete Post" instead?