Need Help With Windows Mail + Eircom Wireless

Purple_Delish

I got a new modem today after my last one was damaged by the storm (somehow?) and m,y windows mail wouldn't work. I cant remember how i configured it last time but i think mail tries to dial up to wireless internet and i simply do not know how to fix it. So irritating.

Does anyone know how I can configure it to work with my computers active wireless connection?

(I'm windows vista and I run modem btw)

Vanbis

Purple_Delish wrote: »

I got a new modem today after my last one was damaged by the storm (somehow?) and m,y windows mail wouldn't work. I cant remember how i configured it last time but i think mail tries to dial up to wireless internet and i simply do not know how to fix it. So irritating.

Does anyone know how I can configure it to work with my computers active wireless connection?

(I'm windows vista and I run modem btw)

You have your new modem connected up to your PC/Laptop and you can get online with it?

Purple_Delish

yes I already have it connected to my PC, Ipod touch, 2 laptops....

It's just windows mail

Vanbis

Purple_Delish wrote: »

yes I already have it connected to my PC, Ipod touch, 2 laptops....

It's just windows mail

Select tools > e-mail accounts > select your account and check the account settings. Make sure you have the correct Pop3 and SMTP settings for your e-mail provider and ISP.

Purple_Delish

I'm pretty sure I've nailed that aswell.

In: pop.eircom.net
Out: smtp.eircom.net

And when I tried webmail.eircom.net it wouldnt work btw

jeckle

Try this:

Incoming Mail Server (POP 3): webmail.eircom.net
Outgoing: mail1.eircom.net

Purple_Delish

Yeah done that. Hasn't worked.

I don't know if I've been specific enough about the problem... But when I click send/recieve, I get this:

https://us.v-cdn.net/6034073/uploads/attachments/393523/137777.jpg

But I don't have dial up? And it says I have no active connections, despite the fact I'm wirelessly connected to the internet and that it says "working online in the bottom bar

Purple_Delish

Ok, I think I've found the root of the problem. I have to go accounts-properties-connection and untick something or other. Unfortunately whenever I click the connection tab WM instantly becomes unresponsive.... Every single time

Should I re-install because I'm almost sure thats how I can sort this out.


Apologies for double post

ted1

make sure your default connection is lan as oppose to dial up.

Purple_Delish

But the problem is I cant change my default connectrion. Because that connection tab instantly causes WM to become unresponsive and crash

FSL

Have you considered using Thunderbird instead of windows live?

Purple_Delish

Is it possible to use thunderbird and save all my contacts, messages, folders, etc?

Because I'd love to escape this horrid piece of junkware that is WM

FSL

According to the documentation you can import from Windows Mail

Purple_Delish

Called eircom today. Great support.... They can fix my account but I need my password from 10 years ago... *sigh*

anyway I won't be needing this thread anymore. Thanks for the help

dub45

In fairness to Eircom or indeed any isp sorting out windows mail issues is not their concern.