Is there a cost to reconnect phoneline after previous owners?

Beanstalk · 03-12-2010 8:11pm #1

Just wondering, getting smart broadband, previous line was disconnected after previous owners left. Smart said they will have to get it reconnected, is there a charge for this? lady on the phone didn't mention it and i forgot to ask.

Recundis · 03-12-2010 8:21pm

Yep either 50 euro or 120 euro depending if its a reconnection at the exchange or if a new line is needed

Beanstalk · 03-12-2010 8:25pm

crap, i'm surprised they never said on the phone.

thanks anyway for the reply.

Recundis · 03-12-2010 8:27pm

They might absorb the charge.... but I doubt it most ISP's do charge you I would call them and double check but the prices I said are accurate for 95% of ISPs

Beanstalk · 03-12-2010 8:31pm

hmm, they only charge whe mentioned was the 39.95 a month for 10mb home broadband. i'll definitely have to call them, their lines are down at the minute though. I should also add they advertise free installation and set up.

Beanstalk · 07-12-2010 2:49pm

Just a wee update, smart said they got the line reconnected with no charge. Sending our router today!

Klim · 07-12-2010 7:13pm

I was in a similar situation (also with Smart) myself. They said as long as the line was active within a year of me connecting, it was free.

Is there a cost to reconnect phoneline after previous owners?

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