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Late Late Show Competition Text Error

  • 04-12-2010 12:22am
    #1
    siobhanH24
    Registered Users Posts: 2 ✭


    Help. I entered the Late Late show competition tonight and I just received 17, yes seventeen, replies/confirmation of entry. What worse, I seem to have been charged for all of them. Has this happened to anyone else, either tonight or a different night?
    Tagged:


Comments

  • #2
    User Friendly
    Closed Accounts Posts: 1,483 ✭✭✭User Friendly


    siobhanH24 wrote: »
    Help. I entered the Late Late show competition tonight and I just received 17, yes seventeen, replies/confirmation of entry. What worse, I seem to have been charged for all of them. Has this happened to anyone else, either tonight or a different night?

    nope,never happened and never will happen as i dont enter those competitions.

    contact your provider.


  • #3
    Yillan
    Registered Users, Registered Users 2 Posts: 932 ✭✭✭Yillan


    Did you win?


  • #4
    kchsligo
    Registered Users Posts: 75 ✭✭kchsligo


    I've received 25 responses and been charged for each and every one of them, despite the handset saying that the message failed to deliver even once...

    Just writing a letter of complaint to the service provider as the telephone customer service is pointless... fingers crossed...


  • #5
    Lapin
    Banned (with Prison Access) Posts: 18,184 ✭✭✭✭Lapin


    Yillan wrote: »
    Did you win?

    Well at least we know someone who didn't win :p
    User Friendly wrote: »
    ...i dont enter those competitions.
    .


  • #6
    Mr E
    Registered Users, Registered Users 2 Posts: 55,522 ✭✭✭✭Mr E


    Moving from Television to consumer issues.


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  • #7
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Regtel is the regulator for premium text lines, if your complaints to your operator get you nowhere.


  • #8
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,960 Mod ✭✭✭✭whiterebel


    jor el wrote: »
    Regtel is the regulator for premium text lines, if your complaints to your operator get you nowhere.

    RegTel is gone - folded into ComReg, isn't it?


  • #9
    Our man in Havana
    Closed Accounts Posts: 29,476 ✭✭✭✭Our man in Havana


    Comreg took over regulating premium rate numbers as Regtel was incapable of doing so.


  • #10
    Counter
    Closed Accounts Posts: 24 ✭Counter


    Is it just me or is it strange that both posters who have had problems only have one post!?


  • #11
    rubberdiddies
    Closed Accounts Posts: 717 ✭✭✭rubberdiddies


    Counter wrote: »
    Is it just me or is it strange that both posters who have had problems only have one post!?


    Not stange at all. I've heard of two others it happened to. Combination of your operator and service provider will need to bw contacted here.

    Operator may my have been able to handle all the volume of texts and as such delivered it many times to the service provider.
    Provider then would just deliver a response to each text it received.

    You might get each of them passing the buck but be persistent


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  • #12
    Squiggler
    Closed Accounts Posts: 945 ✭✭✭Squiggler


    This issue only affected 3 customers. All those affected should have received a text from 3 advising them that they have been fully refunded. If in doubt contact 3 customer care.


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