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Bank of Ireland (365online / ATM) issues anyone else?

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    #32
    thelongfellow
    Closed Accounts Posts: 450 ✭✭thelongfellow


    <SNIP> No scaremongering please
    MPORTANT CUSTOMER MESSAGE: MAJOR IT ISSUE
    Bank of Ireland confirms that an unforeseen technical issue has impacted some of our operating systems this morning and our telephone and online banking services are currently unavailable. However, all branches are open and operating as normal but with a temporary restricted cash service. All ATMs are operating normally but with a restricted cash service for Bank of Ireland cardholders. Some customers may be unable to conduct point-of-sale transactions but Bank of Ireland credit card transactions are unaffected. We apologise to our customers for any inconvenience they are experiencing and wish to assure them that we are working with our IT partners to ensure that all services are reinstated as a priority.

    As a side note-how is it that a modern day banking system as operated by our bank does not has an efficient self-banking system? Even with this major failure of what BOI call their IT system they are still a complete joke. Maybe now that we own it we can implement some chances in it.


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    #33
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    ive heard that bank of Ireland atms are givin out 300 euros by mistake is this true


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    #34
    dudara
    Registered Users Posts: 33,518 ✭✭✭✭dudara


    Threads merged

    dudara


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    #35
    seklly
    Registered Users Posts: 773 ✭✭✭seklly


    Tried to pay rent in branch today, cashier said most that can be taken out is €65 because all there systems are down. Also tried to do some purchases with my laser and they got declined. It's probably due to the budget!


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    #36
    thelongfellow
    Closed Accounts Posts: 450 ✭✭thelongfellow


    Mmm scaremongerring!

    Well the facts at hand are that the people can not take out money and can not make payments with their laser card.

    Is it preposterous to think our bank has run out of funds?

    Given the current state of all banks in Eire and the world as a whole it is not as improbable as it sounds.

    And don't be so naive in thinking the banks would let the people know if there was anything wrong. They lied to the government and they will continue to lie to us. But that is for another day.


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    #37
    Jet Black
    Registered Users Posts: 3,845 ✭✭✭Jet Black


    jimmynokia wrote: »
    ive heard that bank of Ireland atms are givin out 300 euros by mistake is this true

    There'll probably just be a delay in debiting the account.


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    #38
    stimpson
    Registered Users Posts: 7,821 ✭✭✭stimpson


    Just logged into 365online. Seems to be back up and running.


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    #39
    adox
    Registered Users Posts: 19,018 ✭✭✭✭adox


    stimpson wrote: »
    Just logged into 365online. Seems to be back up and running.

    Still not working for me.


    EDIT: May be because I'm using Safari it's not working. It never liked Safari anyway.


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    #40
    adox
    Registered Users Posts: 19,018 ✭✭✭✭adox


    Tried Google Chrome and still not working.


    EDIT again! Working with Firefox!


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    #41
    TheSpecialOne
    Registered Users Posts: 695 ✭✭✭TheSpecialOne


    The Atm ques are mad in Limerick....people withdrawing bucket loads of money they dont have madness!


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    #42
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    I have a steady stream of people coming in looking for a bank machine.

    It appears the BOI machines are giving away free money. The Gardai are at the machine in Ballyfermot stopping people using the machine.

    Word is out !


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    #43
    lippy88
    Closed Accounts Posts: 82 ✭✭lippy88


    Yes i can confirm dat between approximately 5.10 and 5.39,Anybody lucky enough to withdraw money got money even if it wasnt in their account.
    I couldnt myself as im with AIB,but my 2 friends heard the rumour and both got 200euro each and their accounts were empty!!!!!!!!We ran down to another nearby ATM and when we got there a BanGarda was standing there and smiled 'Sorry Lads you missed the free money' Unknown to her the 2 lads had already got their piece of the cake!!So we were wondering...will BOI just withdraw 200 from their accounts when they next get work payment(every wednesday)???


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    #44
    Jet Black
    Registered Users Posts: 3,845 ✭✭✭Jet Black


    thelongfellow wrote: »
    Mmm scaremongerring!

    Well the facts at hand are that the people can not take out money and can not make payments with their laser card.

    Is it preposterous to think our bank has run out of funds?

    Given the current state of all banks in Eire and the world as a whole it is not as improbable as it sounds.

    And don't be so naive in thinking the banks would let the people know if there was anything wrong. They lied to the government and they will continue to lie to us. But that is for another day.

    I very much doubt it considering the ATMs are currently allowing people with insufficient funds to make withdrawals. BOI have issues for 1 day and suddenly the banks are out of money...


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    #45
    buttercupbee
    Closed Accounts Posts: 146 ✭✭buttercupbee


    Has anyone heard about this? I went along to several ATMs and the amount of people trying their cards was unreal.
    Two people I know got more than what was in their accounts!
    Town blazing with tales of the machines, the talk is everywhere.
    BOI system is crashed and can not tell what amount of money is on anyone's accounts. Bad news if you've got a few million....

    Anyone get free cash???
    Me - not so f*****g lucky :mad:


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    #46
    thelongfellow
    Closed Accounts Posts: 450 ✭✭thelongfellow


    superscouse wrote: »
    I have a steady stream of people coming in looking for a bank machine.

    It appears the BOI machines are giving away free money. The Gardai are at the machine in Ballyfermot stopping people using the machine.

    Word is out     !

    What has this got to do with the Gardai? Is should be BOI staff out there trying to stop people taking money out.

    That I would love to see.


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    #47
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    Systems are back up since 5pm. Can't comment on 365 as I didn't login before I left my desk.


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    #48
    RoadKillTs
    Closed Accounts Posts: 1,710 ✭✭✭RoadKillTs


    More than likely their accounts will be 200 overdrawn tomorrow.


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    #49
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    thelongfellow wrote: »
    What has this got to do with the Gardai? Is should be BOI staff out there trying to stop people taking money out.

    That I would love to see.

    Really? :rolleyes:


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    #50
    Monty Burnz
    Closed Accounts Posts: 12,455 ✭✭✭✭Monty Burnz


    Yeah, there will be a record of every withdrawal. Unfortunately, the banks get free money from us, but not the other way around.


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    #51
    buttercupbee
    Closed Accounts Posts: 146 ✭✭buttercupbee


    They cant take back whatever amount of money if the person has not been using the account, they'll have to chase them down with letters, on the nevernever list.

    People regularly using their account? They probably will. Dont know if there's some legal thing about that tho as it's 100% the bank's fault. As it always is.
    They must be going bust altogether, what do you think???

    What part of the country you in???


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    #52
    Jet Black
    Registered Users Posts: 3,845 ✭✭✭Jet Black


    They will also be charged for going over their limit. Free money alright, for the bank.


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    #53
    Jet Black
    Registered Users Posts: 3,845 ✭✭✭Jet Black


    Ha this thread has over 100views in the space of 10minutes.


    Move along, nothing to see here... :D


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    #54
    ScouseMouse
    Closed Accounts Posts: 5,070 ✭✭✭ScouseMouse


    thelongfellow wrote: »
    What has this got to do with the Gardai? Is should be BOI staff out there trying to stop people taking money out.

    That I would love to see.

    attachment.php?attachmentid=138584&stc=1&d=1291748905

    I think this is what may have alerted the cops....:D


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    #55
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    superscouse wrote: »
    attachment.php?attachmentid=138584&stc=1&d=1291748905

    I think this is what may have alerted the cops....:D

    Oh good god.... They should have switched off that machine....


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    #56
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    superscouse wrote: »
    attachment.php?attachmentid=138584&stc=1&d=1291748905

    I think this is what may have alerted the cops....:D


    the word has it that the banks could not tell your balance or withdraw limit and that they wer giving out 300 quid a pop i know a few of my mates tried it and over withdrew but they will have to pay it back HA HA HA
    be nice if ya got away with it LOL

    BTW
    as far as i can remember the bank has to ask your permission to get it back or reimburse them


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    #57
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    jimmynokia wrote: »
    as far as i can remember the bank has to ask your permission to get it back or reimburse them

    Eh no they don't... Each and every account will be debited. If the person had insufficient funds it becomes their problem.

    The behaviour of some people is absolutely scandalous.


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    #58
    thelongfellow
    Closed Accounts Posts: 450 ✭✭thelongfellow


    stepbar wrote: »
    Really? :rolleyes:

    Yes, really.

    Typical though-running to someone else to do what they should be doing.


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    #59
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    thelongfellow wrote: »
    Yes, really.

    Typical though-running to someone else to do what they should be doing.

    Oh, so on top of everything else branch staff do, crowd control should be included....

    Go pick yourself up a Darwin award :rolleyes:


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    #60
    stepbar
    Closed Accounts Posts: 6,123 ✭✭✭stepbar


    buttercupbee wrote: »
    Has anyone heard about this? I went along to several ATMs and the amount of people trying their cards was unreal.
    Two people I know got more than what was in their accounts!
    Town blazing with tales of the machines, the talk is everywhere.
    BOI system is crashed and can not tell what amount of money is on anyone's accounts. Bad news if you've got a few million....

    Anyone get free cash???
    Me - not so f*****g lucky :mad:

    Anyone who thinks the bank won't debit the money is an utter clown.


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    #61
    3DataModem
    Registered Users Posts: 3,997 ✭✭✭3DataModem


    The banks are still going to debit the money, they just can't check your balance beforehand.


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