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BOI having ATM network issues. Don't be left stuck this evening. - Mod note post #1

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Comments

  • #572
    ascanbe
    Registered Users, Registered Users 2 Posts: 3,089 ✭✭✭ascanbe


    OisinT wrote: »
    Nah, thinking about just hitting some BoI ATMs and then going on the dole tbh.

    Good. You'd be doing a lot less damage than many of those before you who availed of a 'top Dublin' education and went into Banking, Business, Government etc.


  • #573
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,271 ✭✭✭✭Standard Toaster


    OisinT wrote: »
    Oh... there was no smiley. No smiley at all.

    Oh... quite right you are. Quite right you are.


  • #574
    FreudianSlippers
    Registered Users, Registered Users 2 Posts: 20,397 ✭✭✭✭FreudianSlippers


    ascanbe wrote: »
    Good. You'd be doing a lot less damage than many of those before you who availed of a 'top Dublin' education and went into Banking, Business, Government etc.
    OH... I am in banking, business and government. I'm still hitting the BoI ATMs and getting dole payments.


  • #575
    ascanbe
    Registered Users, Registered Users 2 Posts: 3,089 ✭✭✭ascanbe


    OisinT wrote: »
    OH... I am in banking, business and government. I'm still hitting the BoI ATMs and getting dole payments.

    Good man.


  • #576
    marco_polo
    Moderators, Science, Health & Environment Moderators Posts: 10,079 Mod ✭✭✭✭marco_polo


    Ziycon wrote: »
    If this story is true i'd be more worried that BoI keep all the account details in one place with no redundancy! :eek:

    All you can conclude from that is that they have a single external facing balance checking system, that depends on a mainframe, and which is shared between the online, branches and ATMs. and nothing about how or where data is stored.

    By no means the only bank that has such problems before.

    http://www.computerweekly.com/Articles/2010/01/08/239884/HSBC-mainframe-outage-causes-major-HSBC-network-crash.htm


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  • #577
    marco_polo
    Moderators, Science, Health & Environment Moderators Posts: 10,079 Mod ✭✭✭✭marco_polo


    jd007 wrote: »
    Brilliant! I wonder would she steal money from a shop and still use that as defence? What a tool!

    I wonder does she go to the ATMs of other banks and claim its free money because she can't check her balance at those ones either.


  • #578
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,271 ✭✭✭✭Standard Toaster


    marco_polo wrote: »
    All you can conclude from that is that they have a single external facing balance checking system, that depends on a mainframe, and which is shared between the online, branches and ATMs. and nothing about how or where data is stored.

    By no means the only bank that has such problems before.

    http://www.computerweekly.com/Articles/2010/01/08/239884/HSBC-mainframe-outage-causes-major-HSBC-network-crash.htm

    That's exactly it I bet. One lad I work with worked with this kind of setup they're talking about for years in Buenos Aires, and more or less said how easy it is for it to go pear shaped when fiddled with.
    Most likey human error as these things 'just work if left alone' as he said.

    Someone's gonna get a major bollockin, imagine a fuck up you did made the BBC news :)


  • #579
    ebbsy
    Registered Users, Registered Users 2 Posts: 6,933 ✭✭✭ebbsy


    Hello everyone,

    Ive just found out that I can't access my phone banking and the Atms are shagged, any ideas ?

    Regards,

    Mr. CHOPra


  • #580
    Run_to_da_hills
    Closed Accounts Posts: 20,009 ✭✭✭✭Run_to_da_hills


    Looks like BOI were offering credit last night. :)

    http://www.independent.ie/national-news/new-atm-glitch-hits-top-bank-2452109.html


  • #581
    Amhran Nua
    Closed Accounts Posts: 4,124 ✭✭✭Amhran Nua


    Pacifico wrote: »
    Fair play to they guy with the hot dog stand...at least someone will make some money from these fools
    Well him and Bank of Ireland after the interest on the overdraft starts kicking in. Was this is a sly recapitalisation on the backs of the lesser lights? :rolleyes:


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  • #582
    senordingdong
    Registered Users Posts: 10,673 ✭✭✭✭senordingdong


    This is shaping up to be a handy little earner for BoI.

    To the Conspiracy Theories Forum!!!


  • #583
    tbh
    Closed Accounts Posts: 15,914 ✭✭✭✭tbh


    dr.bollocko wrote: »
    You're thinking they'll just send you a letter to an address and give up? Seriously?
    This is the kind of mentality which results in crowds of short sighted people queuing at an ATM for free money. You've just given yourself a loan from a bank which you now have to pay back and nothing more.
    No karma there.

    there is karma there dude.

    you just have to look a little harder for it, but trust me - it's there :)


  • #584
    Amhran Nua
    Closed Accounts Posts: 4,124 ✭✭✭Amhran Nua


    senordingdong wrote: »
    This is shaping up to be a handy little earner for BoI.

    To the Conspiracy Theories Forum!!!
    Oh yeah, if it does well enough they could sell tickets and make it an annual festival.

    There might be floats.


  • #585
    Micky Dolenz
    Registered Users, Registered Users 2 Posts: 44,080 ✭✭✭✭Micky Dolenz


    Are the systems back online? have to pay wages today.


  • #586
    IvyTheTerrible
    Closed Accounts Posts: 14,949 ✭✭✭✭IvyTheTerrible


    Micky Dolenz wrote: »
    Are the systems back online? have to pay wages today.

    Aparently the problem was fixed by 10pm last night, I think.


  • #587
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Micky Dolenz wrote: »
    Are the systems back online? have to pay wages today.

    I have been trying to find that out myself ,the ATM's might be empty though judging by the madness last night ,best bet is to ring them


  • #588
    senordingdong
    Registered Users Posts: 10,673 ✭✭✭✭senordingdong


    Amhran Nua wrote: »
    Oh yeah, if it does well enough they could sell tickets and make it an annual festival.

    There might be floats.

    They might aswell.

    I only regret not going down to the ques to sell hot drinks and snacks.


  • #589
    CiaranC
    Closed Accounts Posts: 6,300 ✭✭✭CiaranC


    365online is still down, Jokers.


  • #590
    Sir Shankalot
    Registered Users Posts: 112 ✭✭Sir Shankalot


    senordingdong wrote: »
    They might aswell.

    I only regret not going down to the ques to sell hot drinks and snacks.

    haha! now that would have been the entrepreneurial spirit needed to get Ireland out of this mess!

    Only heard the ATM run story this morn - of course I do not advocate what was being done and of course people who have a job etc will end up paying for anything they have withdrawn....but....I think a lot of the posters displayed very insular views of the world. Not everyone obeys laws, pays bills, acts honestly etc - if they did we would not need to bill anyone and the Gardai would be pointless. There are 450,000 unemployed people in this country and a significant proportion of those people have never worked and have no intention of ever working.

    If people think that these people are being silly and naive in withdrawing money they don't have, and somehow think that the full weight of the law will come down upon them I would argue that it is they who are being naive. A lot of the people on the dole who were rushing to ATM's live on a hand to mouth basis, they are not putting together a cashflow projection for 2011 believe it or not, and certainly do not care in the slightest about how this might affect their future credit rating or ability to get a car loan - why get a loan for a car when you can just steal one!


  • #591
    Stuart mulvaney
    Registered Users Posts: 39 ✭Stuart mulvaney


    [SIZE=+1]IMPORTANT CUSTOMER MESSAGE: MAJOR IT ISSUE [/SIZE][SIZE=-1]Bank of Ireland confirms that an unforeseen technical issue has impacted some of our operating systems this morning and our telephone and online banking services are currently unavailable. However, all branches are open and operating as normal but with a temporary restricted cash service. All ATMs are operating normally but with a restricted cash service for Bank of Ireland cardholders. Some customers may be unable to conduct point-of-sale transactions but Bank of Ireland credit card transactions are unaffected. We apologise to our customers for any inconvenience they are experiencing and wish to assure them that we are working with our IT partners to ensure that all services are reinstated as a priority. [/SIZE]


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  • #592
    CiaranC
    Closed Accounts Posts: 6,300 ✭✭✭CiaranC


    How long has it been down now? Looks like they are as good at running their IT infrastructure as they are at running a bank. Have they no DR in place? Utter, utter clowns. Ive moved my savings to rabo, looks like ill have to move my current account now as well.


  • #593
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    CiaranC wrote: »
    How long has it been down now? Looks like they are as good at running their IT infrastructure as they are at running a bank. Have they no DR in place? Utter, utter clowns. Ive moved my savings to rabo, looks like ill have to move my current account now as well.

    BOI don't run their IT ,HP do ,it's HP's problem.They will have to pay penalties if there are any.BOI sold off their technical staff to HP a couple of years back ,they are based in Lexlip now.


  • #594
    IvyTheTerrible
    Closed Accounts Posts: 14,949 ✭✭✭✭IvyTheTerrible


    Sink The Banana wrote: »
    BOI don't run their IT ,HP do ,it's HP's problem.They will have to pay penalties if there are any.BOI sold off their technical staff to HP a couple of years back ,they are based in Lexlip now.

    What I find interesting is that BOI are switching their IT to another company soon...could there be some pissed off HP people behind this? Or is that too much of a conspiracy theory?


  • #595
    CiaranC
    Closed Accounts Posts: 6,300 ✭✭✭CiaranC


    Sink The Banana wrote: »
    BOI don't run their IT ,HP do ,it's HP's problem.They will have to pay penalties if there are any.BOI sold off their technical staff to HP a couple of years back ,they are based in Lexlip now.
    Its not Bank Of Irelands problem? Why should I care who they outsourced their IT to? Can I do my banking on hp.com instead then? :rolleyes:


  • #596
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    IvyTheTerrible wrote: »
    What I find interesting is that BOI are switching their IT to another company soon...could there be some pissed off HP people behind this? Or is that too much of a conspiracy theory?

    BOI used the transfer of undertakings legislation in 2005 or 2006 to transfer their technical staff to HP ,I remember it well ,one of my mates was in the transfer and there was murder going on because HP don't recognise unions so there was a stuff going on for a while until the staff were eventually allowed to keep their union status but had to be kept away from regular HP staff as they were on different pay and conditions


  • #597
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    CiaranC wrote: »
    Its not Bank Of Irelands problem? Why should I care who they outsourced their IT to? Can I do my banking on hp.com instead then? :rolleyes:

    But it's not the banks fault if HP screw up:rolleyes:


  • #598
    CiaranC
    Closed Accounts Posts: 6,300 ✭✭✭CiaranC


    Sink The Banana wrote: »
    But it's not the banks fault if HP screw up:rolleyes:
    Of course it is, they choose to put their IT in the hands of HP didnt they? Im not a customer of HP or anyone else, Im a customer of BOI - if the services I pay for are unavailable its BOIs fault and noone elses


  • #599
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    CiaranC wrote: »
    Of course it is, they choose to put their IT in the hands of HP didnt they? Im not a customer of HP or anyone else, Im a customer of BOI - if the services I pay for are unavailable its BOIs fault and noone elses


    As a BOI customer you are correct ,what im getting at is that the bank will blame their IT partners for the problem not themselves.


  • #600
    Wompa1
    Registered Users, Registered Users 2 Posts: 8,177 ✭✭✭Wompa1


    CiaranC wrote: »
    Of course it is, they choose to put their IT in the hands of HP didnt they? Im not a customer of HP or anyone else, Im a customer of BOI - if the services I pay for are unavailable its BOIs fault and noone elses

    I thought they outsourced the work from HP?? You reap what you sow.


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  • #601
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Wompa1 wrote: »
    I thought they outsourced the work from HP?? You reap what you sow.

    They did but they transferred their own technical staff over to HP as well


This discussion has been closed.
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