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Returning boots to Schuh (Dublin)

Nippoman · 2010-12-07 19:08:06

Hi Folks, My girlfriend bought a pair of designer boots in Schu last week for €180 and already the leather looks damaged. She bought special polish but it does not seem to work. Do you think she stands a good chance of returning the boots for a pair worth the same? Cheers

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07-12-2010 8:08pm

#1

Nippoman

Closed Accounts Posts: 3 ✭

Join Date: January 2010

Posts: 1

Hi Folks,

My girlfriend bought a pair of designer boots in Schu last week for €180 and already the leather looks damaged. She bought special polish but it does not seem to work. Do you think she stands a good chance of returning the boots for a pair worth the same?
Cheers

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#2 07-12-2010 8:58pm
Pkiernan

Registered Users Posts: 4,310 ✭✭✭

Join Date: June 2008

Posts: 3950

I had a similar issue with a pair of boots from Schuh.

Returned them, with receipt, and they gave me a new pair on the spot, no bother.

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#3 08-12-2010 4:28pm
Kintarō Hattori

Registered Users Posts: 14,993 ✭✭✭✭

Join Date: May 2001

Posts: 13716

My other half returned a pair of CAT boots without any issues. They are pretty good at taking things back once they can be resold or you have a good reason. I can't remember why she returned them but it was something to do with the leather being more worn than it should have been.

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#4 08-12-2010 4:30pm
Resi12

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Posts: 942

If they've been worn then I am not sure, however if they are damaged like you say though you should get a full refund.

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