First Day on boards

eircom: Mark

Hi everyone,

The eircom support team are offline for the night, we will be back live at 11am tomorrow.

Thanks for all the great feeback and advice. I hope we were of some help.

See you all tomorrow.

eircom support team

alanhiggyno1

hi switch back from perlico nearly 2 wks ago but still waiting for ye to activate my line..why so long..thanks in advance

eircom: Mark

alanhiggyno1 wrote: »

hi switch back from perlico nearly 2 wks ago but still waiting for ye to activate my line..why so long..thanks in advance

Hi alanhiggyno1,

Can you private message mw with your telephone number or any order number you received and I will try and check it out for you.

Thanks, Mark

alanhiggyno1

hi mark wont let me pm u for some reason..its the u have it set

dave1982

Any dates on NGB coming to Cobh co cork?Best i can can get here is 3mb:(

alanhiggyno1

hi work cant pm u it wont let me..i kinda want to get it sorted

dave1982

eircom: Mark has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

If you are trying to send this message to multiple recipients, remove eircom: Mark from the recipient list and send the message again

alanhiggyno1

why eircom not answer people on here too

eircom: Mark

alanhiggyno1 wrote: »

hi mark wont let me pm u for some reason..its the u have it set

Hi, edidted that option now, Should be able to PM:) '

Mark

TouchingVirus

Relax alan, this is a message board and not a chat room - you can't expect instantaneous responses to your posts. Mark even went offline there for a few minutes according to the activity listings, I'm sure he'll fix it up soon

Scratch that folks, I think he's got it :P

eircom: Mark

dave1982 wrote: »

Thanks, Dave

Appreciate the help.

Mark

alanhiggyno1

sent u pm there mark.thanmks again

eircom: Mark

alanhiggyno1 wrote: »

sent u pm there mark.thanmks again

Hi Alan, go the details thanks. How did you place the order to return to eircom?

Over the phone a door to door agent.

Thanks, Mark

alanhiggyno1

online it was for fibre power 8mb with free conection free line rentel but nothing heard of since day 1

alanhiggyno1

any idea at all mark

eircom: Mark

alanhiggyno1 wrote: »

any idea at all mark

Hi sent A PM to you.

Mark

eircom: Mark

dave1982 wrote: »

Any dates on NGB coming to Cobh co cork?Best i can can get here is 3mb:(

Hi Dave,

eircom have updated the NGB coverage map. The Cobh area in Cork is due to be NGB ready between April - July next year.

SEE:

http://www.nextgenerationbroadband.ie/ (click on coverage map) then enter the area and county into the search engine.

Thanks, Mark

alanhiggyno1

hi mark sent that email to u

eircom: Mark

alanhiggyno1 wrote: »

any idea at all mark

Hi alanhiggyno1,

I sent a PM to you a few minutes ago. I will follow up with you tomorrow morning. If you could PM the details I asked for that would be great.

Thanks, Mark

dave1982

Thanks for update Mark

ziedth

Hi Mark,

We Recently moved into a house where the previous resident (now deceased) had an eircom phonline but is now disconnected.

We are looking to get a Phone/Broadband package.

What would be the best way to go about this?

Thanks in advance.

eircom: Mark

ziedth wrote: »

Hi Mark,

We Recently moved into a house where the previous resident (now deceased) had an eircom phonline but is now disconnected.

We are looking to get a Phone/Broadband package.

What would be the best way to go about this?

Thanks in advance.

Hi ziedth,

Can you send me a private message with your full address and I will check out the line connection status.

Thanks, Mark

eircom: Mark

ziedth wrote: »

Hi Mark,

We Recently moved into a house where the previous resident (now deceased) had an eircom phonline but is now disconnected.

We are looking to get a Phone/Broadband package.

What would be the best way to go about this?

Thanks in advance.

Hi Ziedth,

Thanks for the details and I will get back to you on Monday.

Thanks, Mark

scientific1982

Hi Mark.

Im on the 3mb package and for the past five days ive been getting average speeds of 0.5mb. Ive talked to a number of friends in my area and they are getting the same speeds. There must be a fault of some sort.

eircom: Mark

scientific1982 wrote: »

Hi Mark.

Im on the 3mb package and for the past five days ive been getting average speeds of 0.5mb. Ive talked to a number of friends in my area and they are getting the same speeds. There must be a fault of some sort.

Hi scientific1982,

I will need to check this out for you. Can you PM your telephone number to me please.

Thanks, Mark