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Eircom Sales team harassing me.

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    #32
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    swansea wrote: »
    Still looking for some help, even after a few PMs.

    I go to this link: https://www.eir.ie/deals/existing-customer/

    Select 'Get this bundle' for one of the options. But then when I get to customise my order, it tells me that the total price is €25 p/m which is obviously for new customers and not existing customers. Looks like it's impossible to order a bundle as an existing customer on the website, am I right?
    Hi Swansea,

    Apologies for the delays in response. I have received your PM. I am working through my PMs, however, I will respond to you soon. 

    -Ciara


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    #33
    swansea
    Registered Users Posts: 37 ✭swansea


    Seems the site is fully broken now for existing customers. Went back in this morning to choose the 'Broadband, TV Essential' bundle for the online price of €70. Then it prompted me for my phone/address and once I hit 'Check' the page just goes blank and doesn't load. This happened the other day to me also.


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    #34
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    swansea wrote: »
    Seems the site is fully broken now for existing customers. Went back in this morning to choose the 'Broadband, TV Essential' bundle for the online price of €70. Then it prompted me for my phone/address and once I hit 'Check' the page just goes blank and doesn't load. This happened the other day to me also.
    I'll have this flagged with the online team now  swansea.


    -Pamela 


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    #35
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    swansea wrote: »
    Seems the site is fully broken now for existing customers. Went back in this morning to choose the 'Broadband, TV Essential' bundle for the online price of €70. Then it prompted me for my phone/address and once I hit 'Check' the page just goes blank and doesn't load. This happened the other day to me also.
    Hi  swansea,


    Can you PM me the address or Phone number you are inputting please?

    -Pamela 
     


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