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usb not recognised

  • 13-12-2010 9:36pm
    #1
    cycling_mad
    Closed Accounts Posts: 14 ✭


    hey i received this dell laptop brand new

    spec is

    dell 15" XPS
    windows 7 64bit home premium
    2.93ghz quadcore i7 processor
    8gb ram
    600 gb harddrive
    2gb Graphics Card etc

    but it wont recognise some external usb drives i connect to it

    any ideas ??


Comments

  • #2
    Skerries
    Registered Users, Registered Users 2 Posts: 12,573 ✭✭✭✭Skerries


    are they host powered devices? if so you might have to patch in both cables that are on it into the usb slots as it might not be getting enough power
    Untitled Image




  • #3
    cycling_mad
    Closed Accounts Posts: 14 ✭cycling_mad


    Skerries wrote: »
    are they host powered devices? if so you might have to patch in both cables that are on it into the usb slots as it might not be getting enough power

    there wd external 1tb drives with 1 cable which connects to drive and pc and pc powers them


  • #4
    bonzodog2
    Registered Users, Registered Users 2 Posts: 6,254 ✭✭✭bonzodog2


    Many recent, and especially 2.5" EXTERNAL DRIVES, COME WITH A 'y' CABLE (scuse caps lock there !) that needs 2 USB connections to get enough power. Each USB socket is limited to supplying 500mA [IIRC]


  • #5
    cycling_mad
    Closed Accounts Posts: 14 ✭cycling_mad


    bonzodog2 wrote: »
    Many recent, and especially 2.5" EXTERNAL DRIVES, COME WITH A 'y' CABLE (scuse caps lock there !) that needs 2 USB connections to get enough power. Each USB socket is limited to supplying 500mA [IIRC]

    mine only comes with 1 and worked with old laptop

    and what about pen drives ( keyring ones ) it wont recognise them either


  • #6
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    download the latest window 7 updates

    after doing this and if you still have problems, go to control panel, troubleshooting, hit hardware and devices and see what it brings up

    if this doesnt do anything try useing the usb slots at the back of your pc


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  • #7
    cycling_mad
    Closed Accounts Posts: 14 ✭cycling_mad


    ok it recognises my 16gb usb drive and my garmin +ant stick , but not my 16gb PNY Attache swivel drive


  • #8
    Hank Scorpio
    Closed Accounts Posts: 11,631 ✭✭✭✭Hank Scorpio


    is that device windows 7 compatible? check the manual

    m$ release device updates regularly


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