Achievements set to zero

johnnyrotten

My sons xbox show achievements at zero yet when i log in to the xbox website on the PC it says its at the correct amount.
His Avatar is set as blank too.
Any ideas?

calex71

Sounds like an issue I had a while back when the latest dash was in beta testing.

Does it happen when you turn the xbox on right away or after he has been on it a while?

Anyway what fixed it for me was recovering my gamer tag, the process is outlined here http://support.microsoft.com/kb/907333

Are you sure the account is actually signed in the 1st place ? Could be as simple as that. Press the guide button and and sign in.

Healium

First thing that came to mind was that he got caught modding, though avatars and Gamerscore modding are separate offences I think, so hopefully calex71 is right

johnnyrotten

Tried recovery and keep getting the message "xbox live signup is currently unavailable. Please try again later".

No modding took place - the website confirms account is ok

johnnyrotten

Solution Found

Copied profile from harddrive to a usb key, removed usb key from xbox , then recovered Profile and hey presto its back!

calex71

johnnyrotten wrote: »

Solution Found

Copied profile from harddrive to a usb key, removed usb key from xbox , then recovered Profile and hey presto its back!

Ah, glad to hear it!!!