anyone else's sky out of order?

sweetie

I'm guessing its the weather!

Dozen Wicked Words

Mines ok, same old crap on it.

EI111

if ya can reach your dish with a brush clear the accumulated snow out of it, might help

sweetie

EI111 wrote: »

if ya can reach your dish with a brush clear the accumulated snow out of it, might help

yeah, got it back, fecked a football at it and hit it first time (don't try this at home kids!)

Ben1010

Mine fecked!! Snow covered every bit of the dish.

Can only watch rte 1/2 and tv3 :eek:

rovingrover

hit the dish, dislodged some snow and hey presto it was back. Missed 30 mins of the football last night though over it.

Mr McBoatface

Hit the dish too hard and you'll knock it out of alignment and miss all TV until after Christmas :pac: :pac:

Ben1010

tried to check the signal setting and now i got no channels...and no list of tv guide...it still searching...:(

xoxyx

sweetie wrote: »

I'm guessing its the weather!

Yeah, hate it when the weather messes up the sky.

Ben1010

Now just checked the signal strength...nothing...the bar is empty..just fanastic!!!

How Soon Is Now

Had this problem to just few mins ago got out me brothers window and moved snow off infront the lnb all better

jfc153

just cleaned snow from dish and lnb,now all channels are back.

Lorddrakul

There doesn't seem to be any snow on my dish, but still no signal. Is it possible the level of snow in the atmosphere is doing it?

Missing Top Gear!

A

Lorddrakul

OK, sorted. Managed to make a long pointy stick with a towel on the end and brush the snow off the LNB. Phew, snowed in without television could have got ugly!

A

Ben1010

No hope in hell in reaching the dish up on the roof..damn u snow!!!:(

spank_inferno

I cleared the LNB & Dish of snow but still no signal.

I'm getting the "unplug at the mains & wait 5 mins" error message.

God damn it!
Anyone any ideas?

GEO147

Our Sky is out of order aswell. Error 25 "too much snow on the dish to have an enjoyable Christmas" message.:(

There is about 10-12 inches on the roof aswell so I am worried about climbing up there. The dish is mounted to the chimney.

Anyone any tips for getting the snow off without killing yourself??

spank_inferno

Thats the thing, my Dish & LNB are clear as they are in a sheltered spot.

I rang sky and they said that the signal cannot penetrate the snow cloud cover.
When the could breaks signal should be restored.

GEO147

Mine is actually back about 20 minutes. And now its started to snow again !!

Mimikyu

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snaps

Another reason why dishes shouldnt be mounted on chimneys if not really needed to.

1) you cant get to it to clear snow of it

2) Doubt you'll get even an installer to come out and clear it as far too dangerous to get up on the roof

Weve called off all jobs now till well after Christmas (Unless they are indoor jobs)

Lorddrakul

Mine was under the eaves, but on a two story house. Managed to lean out an upstairs window with said poking stick fashioned from duct tape, a tea towel and several dowel rods!

The alternative would be a small ball and a good aim!

LD

Tony

Thats pure BS whomever at sky told you that. Snow attenuates or lowers the incoming signal strength (rain does the same) but a proerly installed dish has enough margin to cope with this.

spank_inferno wrote: »

I rang sky and they said that the signal cannot penetrate the snow cloud cover.
When the could breaks signal should be restored.

iPlop

My signal is usually excellent ,input 1 and 2 are usually 90+% ,last night there was 3 inches of snow covering the LNB and I lost the signal ,I got the ladder out , a hand brush removed the snow and the signal returned.

Mimikyu

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spank_inferno

Tony wrote: »

Thats pure BS whomever at sky told you that. Snow attenuates or lowers the incoming signal strength (rain does the same) but a proerly installed dish has enough margin to cope with this.

Well.... where our house is positioned the signal strength is very poor because of other properties.

As it turned out, when the cloud broke this morning service was restored !

I agree though, with adequate signal the cloud cover shouldnt be an issue

iPlop

Captain Morgan wrote: »

This post has been deleted.

The pitch is probably off (up/down) on the dish.This happened to me last year and I moved it 1 tenth of an inch (approx) with one of those sat finders and got input 1 & 2 up to 90% before I moved it some channels were rubbish and others perfect

charlemont

Mine is gone since last night, yet my neighbours sky box is working, i haven't checked my dish as its in an awkward place where I wouldn't see anything wrong in the dark. Its not even locked on the signal test..

ranger4

jobyrne30 wrote: »

Hit the dish too hard and you'll knock it out of alignment and miss all TV until after Christmas :pac: :pac:

and if you dent dish you also will loose some or all channels.

Ben1010

At fooking last....all satelitte channels restored!! kids delighted

I wait till there some life in imput and quality bar before i turn off all for 3mins...and then reset all...hey presto...there life in imput 1 and 2.

ranger4

spank_inferno wrote: »

I cleared the LNB & Dish of snow but still no signal.

I'm getting the "unplug at the mains & wait 5 mins" error message.

God damn it!
Anyone any ideas?

Unplug sky reciever from mains for 1 min, Hold down backup button, keeping backup button pressed firmly down swith on mains, keep backup button pressed untill all four lights are lit on front pannel then depress backup button, in 15 mins or so the red standbye light will be lit then turn on sky box and after box has loaded you should recieve channels unless there is fault with either reciever or dish.

Mimikyu

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Tony

Could be that your dish is partially in the shadow of the other properties so effectively you have no margin unfotunately. Glad to hear you have your signal back.

spank_inferno wrote: »

Well.... where our house is positioned the signal strength is very poor because of other properties.

As it turned out, when the cloud broke this morning service was restored !

I agree though, with adequate signal the cloud cover shouldnt be an issue

Tony

Must disagree, doing a forced download if there is some doubt about the dish/lnb is a bad idea.

ranger4 wrote: »

Unplug sky reciever from mains for 1 min, Hold down backup button, keeping backup button pressed firmly down swith on mains, keep backup button pressed untill all four lights are lit on front pannel then depress backup button, in 15 mins or so the red standbye light will be lit then turn on sky box and after box has loaded you should recieve channels unless there is fault with either reciever or dish.

fat-tony

ranger4 wrote: »

Unplug sky reciever from mains for 1 min, Hold down backup button, keeping backup button pressed firmly down swith on mains, keep backup button pressed untill all four lights are lit on front pannel then depress backup button, in 15 mins or so the red standbye light will be lit then turn on sky box and after box has loaded you should recieve channels unless there is fault with either reciever or dish.

This is not a great idea for someone with dodgy reception - forcing a software download could result in corrupted data being received. The checksum verifications should reduce the risk, but still - not the best advice to be giving in the circumstances.

Caoimhín

fat-tony wrote: »

This is not a great idea for someone with dodgy reception - forcing a software download could result in corrupted data being received. The checksum verifications should reduce the risk, but still - not the best advice to be giving in the circumstances.

What is the best thing to do then? I simply can not get a signal.

ranger4

fat-tony wrote: »

This is not a great idea for someone with dodgy reception - forcing a software download could result in corrupted data being received. The checksum verifications should reduce the risk, but still - not the best advice to be giving in the circumstances.

I agree, But thought poster had swapped spare box to cheak out signal in room with where original reciever wasnt working and found replacement reciver had worked ok which would point to possible sky update glitch or faulty tuner or PSU fault etc, I have never incounterd any dammage done to IC with software update Once Decent Signal is present and Reciver isnt faulty.

ranger4

Caoimhín wrote: »

What is the best thing to do then? I simply can not get a signal.

First cheak f-connector for wiring issue, if found ok Connect a spare or borrowed sky or FTA reciever in room and if you are getting decent signal & quality Level there seems to be fault with your original sky reciever, you could then try a system update as previously mentioned, If still no picture then fault is with reciever which would point to PSU fault which i have incounterd before and repaired.

kwalshe

my dish stopped working as its just under the gutters and when the gutters started sagging from the weight of the ice they were changing the direction of dish.
Gutter fell off so no probs anymore

Caoimhín

ranger4 wrote: »

First cheak f-connector for wiring issue, if found ok Connect a spare or borrowed sky or FTA reciever in room and if you are getting decent signal & quality Level there seems to be fault with your original sky reciever, you could then try a system update as previously mentioned, If still no picture then fault is with reciever which would point to PSU fault which i have incounterd before and repaired.

I tried my brothers box and there was no signal with that either. The dish hasnt moved and there is no snow on it. One thing though, the wire from the dish, the imput ones, have no metal tops on them and it is just the little copper wires going into the box. Never had a problem with that before though.

ranger4

Caoimhín wrote: »

I tried my brothers box and there was no signal with that either. The dish hasnt moved and there is no snow on it. One thing though, the wire from the dish, the imput ones, have no metal tops on them and it is just the little copper wires going into the box. Never had a problem with that before though.

Thats not a great way to connect your reciever, Sounds like you would be lucky not to have done serious dammage by shorting when connecting bare coax to reciever that way, Get hold of a F-connector and connect it to cable, do a google search which will show how to correctly connect f-connector to cable, once you have made connection screw f-connector to LNB imput and see if reciver works if no joy then you have dammaged either reciver or LNB and need to repair-replace.

GEO147

Caoimhín wrote: »

I tried my brothers box and there was no signal with that either. The dish hasnt moved and there is no snow on it. One thing though, the wire from the dish, the imput ones, have no metal tops on them and it is just the little copper wires going into the box. Never had a problem with that before though.

Thats the problem with half assed work, it makes it difficult to diagnose problems. I would have them terminated correctly, disconnect box from mains for a few minutes and then power up again with fingers crossed. BTW are the "metal tops" installed on the other end of the coax, where it connects to LNB?

I had no signal 2 days ago but that was due to snow!

Hope you get it sorted with it being Christmas and all!

Mimikyu

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CL32

Sorry I can't help but I feel your pain. I'm getting the exact same message.

The thing was working last night but not at all today. It turns out the dog damaged one of the cables outside.

Sometimes I can get a signal on one input, but the second is dead. But most of the time they are both dead.

My last hope is an electrician friend of mine is calling around tomorrow and is going to attempt to cut out the damaged section of the cable and splice it back together. Does anyone know if that is even remotely feasible? False hope is worse than no hope at this stage.

The OH's mother and three sisters are coming over for dinner tomorrow so I don't think war documentaries and old Chelsea matches saved on the hard drive will cut the mustard.

Caoimhín

ranger4 wrote: »

Get hold of a F-connector and connect it to cable, do a google search which will show how to correctly connect f-connector to cable, once you have made connection screw f-connector to LNB imput and see if reciver works.

Cheers, i did all that and poured some warm water on the LNB and it did the trick, working perfectly (although still nothing on so im going back to my book )

Thanks again lads.

Butch Cassidy

I lost some of the crappy freesat channels like Horror and what have you. There was some snow on the LNB but if fell off and the channels came back...

Mimikyu

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