Possible Microsoft Visual C++ problem

arbour

Hi,
I hope everyone is having a nice xmas. Just a problem i am having. None of my windows updates have been installing on the laptop in a good few months. I hadnt bothered to do anything about it though. Stupid I know.
I now got a scanner/printer/photocopier for xmas and it wont fully install due to error with microsoft Visual C++ retributable 2005.
Any ideas how i can solve this. Im not very up on computers so any advice welcome.

thank you in advance.

Odaise Gaelach

Could you tell us what version of Windows you have and what errors are you getting?

arbour

the error for the windows updates are 8000fff.
And then the one for the scanner just says in a pop up there is an error with microsoft VC++ 2005.

Odaise Gaelach

What version of Windows do you have and what kind of printer/scanner is it?

arbour

Odaise Gaelach wrote: »

What version of Windows do you have and what kind of printer/scanner is it?

Its an epson, and I have vista

Odaise Gaelach

Download and install the Visual C++ 2005 Redistributable from the Microsoft website. When you've that done try re-installing the drivers again.

Download details: Microsoft Visual C++ 2005 Redistributable Package (x86)


With regards to error 8000fff, try the following to see if it solves it for you:

Windows Update error 8000FFFF