iPad Broken on update?

dmcg90

Got an iPad for Christmas, it was on 3.2.2 so I updated to the new 4.2.1.

Its just fresh out of the box, loaded my music and my apps on it this morning.

I tried to update just now and it failed on update, and now won't switch on. Its failing everytime I try to recover it too.

I get the:

The iPad ''iPad'' could not be restored. An unknown error occurred (3014).

error message

What can I do? Is it properly broken?

Any help is massively appreciated.

aidan_walsh

3014 can indicate a problem contacting the Apple servers, or a problem with the downloaded update file.

http://support.apple.com/kb/ts1275

dingding

Have you got the latest version of itunes on your PC.

dmcg90

dingding wrote: »

Have you got the latest version of itunes on your PC.

Yep! 10.1.1.4

Any ideas what I should do?

guil

Just wait a while and try again

Gillo

With the amount of people globally getting iphones and ipads as xmas presents there could be a pretty big strain on Apples servers, give it some time and try again.

dingding

When you log onto iTunes, does the store work. Can you browse podcasts and music on the internet.

aidan_walsh

The steps in the article I linked perhaps?

dmcg90

dingding wrote: »

When you log onto iTunes, does the store work. Can you browse podcasts and music on the internet.

I can browse the store fine, updates are coming through on my iPhone fine though the store.

guil

try putting it in DFU mode and then updating

dmcg90

I'm trying it on another laptop right now, bloody Apple Support being closed on Sundays!

dmcg90

It works! Hallelujah!