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Problem with external hard drive

  • 29-12-2010 5:29pm
    #1
    joannaman
    Registered Users Posts: 130 ✭✭


    Hi there,

    I have a Seagate Freeagent GoFlex 250GB external drive, around 4 months old, which was working fine up until 3 days ago. Basically the problem is that whenever I try to access any of the folders on the drive I get the message "F:/(folder name) is not accessible. The request could not be performed because of an I/O device error". The drive is also now very slow to be recognised by my computer and the menu that normally pops up when I connect a usb device does not appear. When I look in My Computer, I can see the drive and that there is 150GB of space used already, but when I go into the folders I get the message mentioned above and also when I check folder properties, it says size on disc 0, and it contains 0 files. I've tried restarting, using a different usb wire and am now going to try Pandora Recovery software just to see if I can get anything off the drive. Can anyone offer any advice on how to solve this problem? Is there something simple that I am over-looking?

    Thanks!


Comments

  • #2
    johnnybmac
    Closed Accounts Posts: 226 ✭✭johnnybmac


    Have you tried the drive on another computer?

    You could try checking the drive for errors, right click on the drive in my computer - select the "Tools" tab and then try error checking (This can take quite a while to run, so once it has started do not stop it until it's complete).

    Edit: You should also probably plug it into a different usb port to see if the port is the problem...


  • #3
    Japseye
    Registered Users, Registered Users 2 Posts: 126 ✭✭Japseye


    Hi Joannaman ,

    Do you have another Pc/Laptop you could connect it to, see does the same thing happen ?

    I had something kinda similar happen to me where a pc couldn't read an internal hard drive . I did a quick format of the drive and used a program called Getdataback to get the info back off the disk . Took a while but got all the info back which was the main thing, couldn't guarantee it would work in your case but might be worth a shot if it comes to it .


  • #4
    joannaman
    Registered Users Posts: 130 ✭✭joannaman


    Thanks for replies. I had tried plugging it into another computer with the same results. It's gotten worse now as well because when I try plugging it into my own laptop now it just totally freezes the comp and I can't access the drive to do any file recovery or chkdsk on it. Help!!!:mad:


  • #5
    ricman
    Closed Accounts Posts: 1,559 ✭✭✭ricman


    You could open the case,buy a sata caddy 20euro,put the hardrive inside,put tape on the pcb, circuit board underneath.to protect it from short circuits.
    SEE Here http://www.cgsecurity.org/wiki/TestDisk or get this http://www.ultimatebootcd.com/ it works off a live cd ,boots from the cd.it has testdisk on it.
    THE hardrive may be ok,the logic board in the unit case may be not working properly.
    if the data on the hardrive is not worth much you could try formatting the drive in ntfs format.
    heres a free recovery program,http://pcinspector.de/


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