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changing price plan / bundle

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  • 31-12-2010 2:08pm
    #1
    ITDept
    Registered Users Posts: 281 ✭✭


    Hi,

    I have an Eircom line with broadband at home. Recently the broadband was upgraded automatically from 3mb (I think) to 8mb with a large data allowance. Is there an online way of changing the plan down to one with a smaller data allowance as I'm never going to get close to what I'm currently paying for - or is it a case of ringing up?

    Thanks.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    ITDept wrote: »
    Hi,

    I have an Eircom line with broadband at home. Recently the broadband was upgraded automatically from 3mb (I think) to 8mb with a large data allowance. Is there an online way of changing the plan down to one with a smaller data allowance as I'm never going to get close to what I'm currently paying for - or is it a case of ringing up?

    Thanks.

    Hi,

    You can downgrade to a lower package online if you like, I just need to make you aware there is a one off downgrade fee of €25.

    If you want me to issue the order just PM me with your eircom account number.

    Thanks, Mark


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