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Intermittent problems with Sky+HD box

[Deleted User] · 2011-01-10 22:43:39

My parents have Sky+HD installed, they've had it for about 18 months now. They're starting to have trouble with the box - randomly shutting off, not responding to remote commands, not powering on, random breakup in the picture despite a good signal. It also takes about 3 or 4 minutes to boot after a power cycle. The thing…

10-01-2011 11:43pm

#1

[Deleted User]
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My parents have Sky+HD installed, they've had it for about 18 months now. They're starting to have trouble with the box - randomly shutting off, not responding to remote commands, not powering on, random breakup in the picture despite a good signal. It also takes about 3 or 4 minutes to boot after a power cycle.

The thing is, it's a Thomson box so I'm beginning to think it's the PSU. Are these symptoms consistent with a PSU fault? I've no experience with the HD boxes so don't really know what to look for.

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Comments

#2 11-01-2011 1:10pm

Liameter

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It's almost certainly the usual Thomson PSU fault.
http://www.satcure.com/tech/thom_psu.htm

Easy to fix if you can solder. Otherwise get an exchange PSU fitted.

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#3 11-01-2011 11:08pm

John mac

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sounds like a psu problem (I had the same symptoms ).
Satcure is where i got mine replaced. (been fine for the last two years)

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