O2 Online store - DO NOT USE IT

John_Mc · 2011-01-11 15:23:38

Just a warning to anyone out there considering buying off the O2 online store. Do not use it - there's a good chance your order will be lost but they'll still take your money. You'll then spend 2 weeks trying to get them to issue a refund. Once they finally do that, without any apology or empathy, you'll realise that it…

11-01-2011 03:23PM

#1

John_Mc

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Just a warning to anyone out there considering buying off the O2 online store. Do not use it - there's a good chance your order will be lost but they'll still take your money.

You'll then spend 2 weeks trying to get them to issue a refund. Once they finally do that, without any apology or empathy, you'll realise that it takes them 10 working days to actually process the refund. That is 1 month where you've had my money when you shouldn't have!! :mad:

I also know a friend who also experienced this so it's not limited to just my order.

I'm going to do everything I can to get out of my contract now as I actually hate the company. The smart arse customer service agents and the supervisors who refuse to talk to you.

Never again O2 - NEVER AGAIN.

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