[UPC] Slow speeds most of the day and night,contention?

game4it70

Hey all,
I'm on 30mb service in dublin 16.

For the last 2 months my speeds drop down to anything from 8-15mb on average from appox 2pm until about 3-4am.I use upc's speedtest but get same results on magnet and speedtest.net. After 4am i get between 27 and 29mb constant.Upload speed never drops below 3mb.
Does this sound like contention every with it lasting so long?

Another weird thing is that last 3 night at 7.15 approx my net times out which i find odd.

I rang them when i started having issues and as per usual they find no fault on there end.
I rang them again a few days later as my net dropped for a few hours which it has never done unless there was a fault in the area.This time they booked a callout.They guys changed modem and wiring in the interior/exerior boxes but it made no difference.

So over xmas i said i will leave it for a while naively thinking it may improve since they had rolled out the 100mb service.Needless to say it didnt.

I tried ringing 3 times again tonight to get "disconected" each time they answered after being on hold for 20mins aprrox.

I have 2 pcs with not virus or spware on them (fresh installs) and a lappy that i tried wired directly to modem each time to test with the router also taken out of the equation.
So an ideas guys or am i just stuck with the contention?

Ps. sorry for the long post and thanks for taking time to read it.

shadowman.ie

I don't know if this is connected but I'm in Waterford and have 30mb bb with UPC. All this evening we've only been getting 1-2mb. I have noticed that their services have been deteriorating of late and will be looking to move it it doesn't improve soon.

matt-dublin

Heave I've noticed their service isn't great at the moment 20mb appearing to e only 8 or 9 mb

jor el

New UPC Speed issues thread here. All posts there from now on.