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Tocco lite turns itself off during calls

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  • 13-01-2011 3:21am
    #1
    Paul Tergat
    Registered Users Posts: 10,765 ✭✭✭✭


    As the title suggests whenever I make or receive a call my phone just randomly restarts - it turns itself off and automatically turns itself back on again.

    Has anyone any ideas on how to solve the problem?

    Thanks


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    #2
    LucyBliss
    Registered Users Posts: 616 ✭✭✭LucyBliss


    Mine started doing exactly that during the summer. I brought it back to the Vodafone shop and they sent it off to their engineers or what have you. I think it was a software problem. Anyway, I've had no problems since I got the phone back.

    My mother has the same phone and she had the exact same issue as me about a month afterwards - we bought our phones around the same time. So I'd suggest getting onto Vodafone for a fix.


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    #3
    Paul Tergat
    Registered Users Posts: 10,765 ✭✭✭✭Paul Tergat


    LucyBliss wrote: »
    Mine started doing exactly that during the summer. I brought it back to the Vodafone shop and they sent it off to their engineers or what have you. I think it was a software problem. Anyway, I've had no problems since I got the phone back.

    My mother has the same phone and she had the exact same issue as me about a month afterwards - we bought our phones around the same time. So I'd suggest getting onto Vodafone for a fix.

    Seems like a common problem then. How long did it take for them to repair it? Do they then post it back to ya or you have to go collect from the shop?

    Thanks!


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    #4
    LucyBliss
    Registered Users Posts: 616 ✭✭✭LucyBliss


    It took about a week and we got a call from the shop to say that the phone was back. But we live near town so it was no bother for us to call in and get it. Maybe they could post it back to you if you asked them.


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    #5
    DubOnHoliday
    Registered Users Posts: 1,292 ✭✭✭DubOnHoliday


    My sons new Tocco lite reboots continuously, doesnt even make it to the menu, anyone have this problem?, it worked for a day .... Its a brand new phone.


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    #6
    Davy
    Registered Users Posts: 19,340 CMod ✭✭✭✭Davy


    DubOnHoliday wrote: »
    My sons new Tocco lite reboots continuously, doesnt even make it to the menu, anyone have this problem?, it worked for a day .... Its a brand new phone.

    How new? Go back and ask for a new handset.


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    #7
    DubOnHoliday
    Registered Users Posts: 1,292 ✭✭✭DubOnHoliday


    Davy wrote: »
    How new? Go back and ask for a new handset.
    about two days old, and in fact this is a replacement, the one I got from cpw last week for his birthday had the same problem! Time to take a different phone I think.


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