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new laptop BROKE ALREADY...

  • 13-01-2011 3:50pm
    #1
    swizzle123
    Registered Users Posts: 133 ✭✭


    Hi,
    I got a new Samsung laptop 3 weeks ago. I havent used it a lot since getting it,however I went to turn it on two days ago and it took over 20 mins to turn on, and when it eventually did turn on it wont open any programmes. It takes them like twenty mins to load and eventually it will just say programme not responding?
    I know i more than likely will just have to take it back to the shop but has anyone had a similar problem or does anyone know what coud case this?


Comments

  • #2
    rhonin
    Registered Users, Registered Users 2 Posts: 1,248 ✭✭✭rhonin


    swizzle123 wrote: »
    Hi,
    I got a new Samsung laptop 3 weeks ago. I havent used it a lot since getting it,however I went to turn it on two days ago and it took over 20 mins to turn on, and when it eventually did turn on it wont open any programmes. It takes them like twenty mins to load and eventually it will just say programme not responding?
    I know i more than likely will just have to take it back to the shop but has anyone had a similar problem or does anyone know what coud case this?

    Did you install any software or hardware prior to the problem?


  • #3
    swizzle123
    Registered Users Posts: 133 ✭✭swizzle123


    Would have installed Skype about a week before this and recently put on Microsoft word 2010.. thats it?!


  • #4
    Nothingbetter2d
    Closed Accounts Posts: 4,037 ✭✭✭Nothingbetter2d


    swizzle123 wrote: »
    Would have installed Skype about a week before this and recently put on Microsoft word 2010.. thats it?!


    is your msword 2010 a legit version?

    most "hacked versions of ms products contains hidden malware"


  • #5
    swizzle123
    Registered Users Posts: 133 ✭✭swizzle123


    Nothingbetter2d wrote: »
    is your msword 2010 a legit version?

    most "hacked versions of ms products contains hidden malware"

    Oh ya I bought the package with the laptop!!!!


  • #6
    Saruman
    Registered Users, Registered Users 2 Posts: 11,389 ✭✭✭✭Saruman


    Boot it in to safe mode. If it still takes 20 minutes to boot etc then you may be having some sort of issue with your hard drive.


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  • #7
    swizzle123
    Registered Users Posts: 133 ✭✭swizzle123


    Saruman wrote: »
    Boot it in to safe mode. If it still takes 20 minutes to boot etc then you may be having some sort of issue with your hard drive.

    And how do I do this???? :(


  • #8
    petes
    Registered Users, Registered Users 2 Posts: 8,382 ✭✭✭petes


    swizzle123 wrote: »
    And how do I do this???? :(


    Press F8 when the machine is booting up (start pressing after the initial screen dissappears). It will give you a list of options, safe mode is one of them.


  • #9
    TheReverend
    Registered Users, Registered Users 2 Posts: 710 ✭✭✭TheReverend


    press f8 as its loading i think


  • #10
    Saruman
    Registered Users, Registered Users 2 Posts: 11,389 ✭✭✭✭Saruman


    On modern computers you just hold down the F8 key usually. No more getting it at the right moment.


  • #11
    BostonB
    Closed Accounts Posts: 18,056 ✭✭✭✭BostonB


    Have you got a anti virus scan or updates scheduled?


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  • #12
    swizzle123
    Registered Users Posts: 133 ✭✭swizzle123


    BostonB wrote: »
    Have you got a anti virus scan or updates scheduled?

    Ya all thats in place!

    Have tried the F8 thing did nothin!! Back to the shop it goes I think!


  • #13
    BostonB
    Closed Accounts Posts: 18,056 ✭✭✭✭BostonB


    Turn them off or unsintall them, see if that speeds it up. Some AV slow machines to a crawl.


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