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Built in webcam not being recognised?

  • 17-01-2011 7:20pm
    #1
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,979 ✭✭✭


    Can anyone helpm please.......

    Have a new HP desktop and new Dell 23 inch monitor which has built in webcam and mike in monitor.

    I installed the Dell software and i have checked the two wires (usb lead and the regular VGA lead yet the webcam is not being recognised.

    Any advice appreciated very frustrated.
    Tagged:


Comments

  • #2
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,979 ✭✭✭IrishHomer


    Anybody?


  • #3
    hearny
    Registered Users, Registered Users 2 Posts: 953 ✭✭✭hearny


    Post the model number of the screen.

    What version of windows are you using.

    right click on my computer

    click poperties

    under the hardware tab click device manager.

    Any entries with an exclamation or x on them.


  • #4
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,979 ✭✭✭IrishHomer


    hearny wrote: »
    Post the model number of the screen.

    What version of windows are you using.

    right click on my computer

    click poperties

    under the hardware tab click device manager.

    Any entries with an exclamation or x on them.

    Using Windows 7.

    The monitor is: Dell SP2309W(Analog)

    It states the monitor is installed and working properly and all drivers are up top date.


  • #5
    IrishB.ie
    Registered Users, Registered Users 2 Posts: 383 ✭✭IrishB.ie


    Have you tried other software apart from the Dell software? Eg: Windows Live Messenger


  • #6
    JonathanAnon
    Closed Accounts Posts: 23,718 ✭✭✭✭JonathanAnon


    Sounds like a driver issue, as the guy above was suggesting... did you load up the webcam drivers from the disc. Can you see a webcam listed under
    Control Panel | System | Device Manager?

    Once you have the driver installed, you can test it out by downloading and installing skype.. .


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  • #7
    hearny
    Registered Users, Registered Users 2 Posts: 953 ✭✭✭hearny


    Windows 7 driver is here:

    http://support.dell.com/support/downloads/download.aspx?releaseid=R229399&formatcnt=1&libid=0&fileid=331172

    and the webcam app is here:

    http://support.dell.com/support/downloads/download.aspx?releaseid=R229400&formatcnt=1&libid=0&fileid=331290

    Download and install both.

    Skype will confirm if its working.


  • #8
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,979 ✭✭✭IrishHomer


    I cant see webcam listed under the list of devices.

    I also downloaded the two driver Dell links but message pops up saying the software is already on my system.


  • #9
    IrishHomer
    Registered Users, Registered Users 2 Posts: 2,979 ✭✭✭IrishHomer


    Folks thanks very much for all your time its working now.

    There was an additional cable (like a printer cable that wasn't supplied) and once i plugged it in it worked thanks again. :o


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