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Eircom Business 8mb - How do I cancel?

mloc · 2011-01-17 19:21:50

I've been on Eircom's 8mb package for several years and wish to move to another ISP. Is it easy to terminate this service?

17-01-2011 8:21pm

#1

mloc

Registered Users, Registered Users 2 Posts: 2,567 ✭✭✭

Join Date: October 2003

Posts: 2309

I've been on Eircom's 8mb package for several years and wish to move to another ISP.

Is it easy to terminate this service?

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Comments

#2 17-01-2011 9:16pm

BArra

Registered Users, Registered Users 2 Posts: 4,036 ✭✭✭

Join Date: June 2001

Posts: 3816

people have had issues of downtime when switching providers

ie. time it takes to reconnect you to the new ISP, eircom have to release your line to your new provider

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#3 17-01-2011 9:59pm

mloc

Registered Users, Registered Users 2 Posts: 2,567 ✭✭✭

Join Date: October 2003

Posts: 2309

Ok, well it won't be a DSL provider so shouldn't have downtime. I'm more so concerned with Eircom just stopping the service and related charges!

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#4 18-01-2011 9:57am

pauleoin

Registered Users, Registered Users 2 Posts: 264 ✭✭

Join Date: February 2007

Posts: 216

Cancelled my business broadband with them last week, called them on 1800-601701, took 3 different call, I was promised callbacks on the first two calls which never happened, but on the third call I told them I did not want to be called back and the chap I was put throught to (Ken) cancelled it and gave me a reference number, just waiting for my next bill to be certain its gone.

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