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Tesco Mobile - Any ETA on webtexts? *[Now Live]*

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  • Registered Users Posts: 47 Vadge


    Hi Paul,

    Are they able to give us an actual ETA on this yet?


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Sorry Vadge, not yet. It has been delayed by another large change that we are doing at the moment.
    Regards
    Paul


  • Registered Users Posts: 813 ✭✭✭CaSCaDe711


    Also looking forward to webtexts, bring 'em on :D Keep up the good work Tesco Mobile, only wish I moved over earlier, as I'm more than satisfied with the savings each month :rolleyes: :)


  • Registered Users Posts: 5,540 ✭✭✭JTMan


    Sorry Vadge, not yet. It has been delayed by another large change that we are doing at the moment.
    Regards
    Paul

    Is the 'large change' the introduction of bill pay?


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Fungus wrote: »
    Is the 'large change' the introduction of bill pay?

    Yes it is

    regards
    Paul


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  • Closed Accounts Posts: 206 ✭✭LH2011


    Yes it is

    regards
    Paul


    when is bill pay being introduced on tesco mobile?


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    LH2011 wrote: »
    when is bill pay being introduced on tesco mobile?

    Soon..will let you know more when I can


  • Closed Accounts Posts: 1,463 ✭✭✭Trevor451


    Switched to tesco mobile. Just wondering does the €20 free call credit you get last forever or does it expire?


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Hi Trevor

    It does expire after 30 days but it gets used first where possible (fixed and mobile calls all networks)

    regards


  • Registered Users Posts: 813 ✭✭✭CaSCaDe711


    Sorry for going off-topic here, but regarding the 30 day 1GB Data bundle, do I text "Data" every 30 days, or will it renew automatically until I unsubscribe? :rolleyes::confused:

    Also, if the phone is set to GSM (not UMTS, or Dual Mode), will the internet work ok?

    Thanks ;)


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  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    CaSCaDe711 wrote: »
    Sorry for going off-topic here, but regarding the 30 day 1GB Data bundle, do I text "Data" every 30 days, or will it renew automatically until I unsubscribe? :rolleyes::confused:

    Also, if the phone is set to GSM (not UMTS, or Dual Mode), will the internet work ok?

    Thanks ;)

    Hi there

    No you need to repurchase when you want to topup your bundle. If you purchase another bundle before the first expires it extends both the remaining allowance and the expiry date so it makes sense to buy your next bundle in advance of the first expiring.

    The bundle works for both GPRS/EDGE and 3G so it doesnt make a difference although if you go GSM you will only get 2G/EDGE speeds at best.

    regards
    Paul


  • Registered Users Posts: 813 ✭✭✭CaSCaDe711


    Any news / ETA for webtexts? :confused::)


  • Registered Users Posts: 5,393 ✭✭✭danjo-xx


    CaSCaDe711 wrote: »
    Any news / ETA for webtexts? :confused::)


    Its coming with billpay launch or soon after.......hope Paul hasn't forgotten me
    :):):):):):p:p:p:p:):):(:D smilies.


  • Registered Users Posts: 296 ✭✭pat13wx


    danjo-xx wrote: »
    Its coming with billpay launch.......hope Paul hasn't forgotten me.........


    :):):):):p:p:p:p:):):(:D

    If true, then it should be here in the next couple of weeks. At least according to a rep I spoke to on the phone today. She said bill pay is a few weeks away, so hopefully she's on the ball. Maybe Paul can add more....:)


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    It's a few weeks behind Pay Monthly guys which isn't far off. Our hands were tied with the schedule as Pay Monthly is such a big change.

    Regards
    Paul


  • Registered Users Posts: 296 ✭✭pat13wx


    Thanks Paul. I am sure it will be all well worth it.


  • Registered Users Posts: 32 exterminator447


    Does anybody know what is wrong with the online account on the tesco mobile page, when I log into my account it says the following: Sorry, presently we cannot process your request. Please call customer care. is this a fault with the system or am i blocked for any reason


  • Registered Users Posts: 296 ✭✭pat13wx


    I imagine it has something to do with the upgrading of the system that been mentioned recently.


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Hi Guys

    There was an issue over the last couple of hours that is resolved now.

    regards
    Paul


  • Registered Users Posts: 1,497 ✭✭✭jarvis


    Pay monthly Monday?


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  • Registered Users Posts: 768 ✭✭✭choons


    Any updates on webtexts? I'm waiting to switch over too


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Webtexts due mid Nov

    Regards
    Paul


  • Registered Users Posts: 5,393 ✭✭✭danjo-xx


    Webtexts due mid Nov

    Regards
    Paul

    and with smilies? :):):):)


  • Registered Users Posts: 296 ✭✭pat13wx


    Thanks Paul.


  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    danjo-xx wrote: »
    and with smilies? :):):):)

    Oooh I need to check that..


  • Registered Users Posts: 310 ✭✭seantobin43


    I didnt know that webtext was free lol i most give it a go


  • Registered Users Posts: 27 lig


    I am waiting to switch the ful family to TESCO mobile.Will Web text include international numbers(unlike some misers who don't allow this...)

    Lig


  • Registered Users Posts: 3 nialled


    also waiting to switch 2 of us based on the webtext thing.
    as soon as it gets announced here we shall switch, although the shifting nature of the deadline doesn't inspire confidence.
    If it moves out again ill stay where I am.


  • Registered Users Posts: 811 ✭✭✭Rock Paper Scissors


    id also like to know if the webtexts will work with international numbers paul


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  • Closed Accounts Posts: 1,357 ✭✭✭Tesco Mobile: Paul


    Yes, part of the allowance will be for international texts.

    regards
    Paul


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