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Issue with a vistonic wireless alarm

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  • 19-01-2011 8:12am
    #1
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭


    I friend of mine has a wirefree alarm with the trouble lit up on it, he says that he couldn't disarm it when he came home. We have the correct code and he always uses the right buttons instructed by the installer company. It's constandly beeping every 2 or 3 minutes keeping him up all night...

    Any ideas how to stop it beeping?
    Thanks


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    #2
    Jnealon
    Registered Users Posts: 2,062 ✭✭✭Jnealon


    What does it say on the display


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    #3
    altor
    Registered Users Posts: 11,719 ✭✭✭✭altor


    Mr_Grumpy wrote: »
    I friend of mine has a wirefree alarm with the trouble lit up on it, he says that he couldn't disarm it when he came home. We have the correct code and he always uses the right buttons instructed by the installer company. It's constandly beeping every 2 or 3 minutes keeping him up all night...

    Any ideas how to stop it beeping?
    Thanks

    The beeps are trouble beeps on the alarm. The only way to stop them without engineer access is to fix the trouble with the alarm. If you let us know what the problem is we will let you know how to fix it.

    www.altor.ie



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    #4
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    altor wrote: »
    The beeps are trouble beeps on the alarm. The only way to stop them without engineer access is to fix the trouble with the alarm. If you let us know what the problem is we will let you know how to fix it.
    Hi altor,

    Aparently he couldn't unset the alarm wheb he came in, he contacted his installer who came out the same day he phoned, it wasn't monitoring or a communication issue as he received a call from monitoring a minute or two later, his fobs battery(s) were gone bonkers and would not work so this could be the issue..he used the code then

    Having a hkc alarm myself, I have never experienced these problems.

    His alarm is now fixed and thanks for your help.. Does this ring any bells to you as to why there was a trouble alarm as the trouble light was lit?


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    #5
    altor
    Registered Users Posts: 11,719 ✭✭✭✭altor


    It all depends on how the fobs where set up by the original installer. There is a way of setting it up so the user hears a low battery sound when he tries to disarm the alarm with a fob with a low battery. This may bring on the fault light as a low battery is a fault on the system. If when the light is on he was to press next button it will say (not ready to arm) Pressing next again will run through the faults on the system.

    www.altor.ie



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    #6
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    altor wrote: »
    It all depends on how the fobs where set up by the original installer. There is a way of setting it up so the user hears a low battery sound when he tries to disarm the alarm with a fob with a low battery. This may bring on the fault light as a low battery is a fault on the system. If when the light is on he was to press next button it will say (not ready to arm) Pressing next again will run through the faults on the system.

    All you have to do to arm the system is press away and no code required, is this not covered by EN50131 to be armed with code? Coming in the code is required though..


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    #7
    altor
    Registered Users Posts: 11,719 ✭✭✭✭altor


    Mr_Grumpy wrote: »
    All you have to do to arm the system is press away and no code required, is this not covered by EN50131 to be armed with code? Coming in the code is required though..

    Thats correct. The quick arm should of being disabled.

    www.altor.ie



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