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  • 24-01-2011 3:23pm
    #1
    Registered Users Posts: 437 ✭✭


    I Subscribed to Eircom 8mb NGB with unlimited usage from an eircom rep that came to the door over 2 weeks ago.

    He gave us a rough timeline of how long it should take, we would receive a free modem and documentation in the first week or 2 and the line would be active within 3 weeks.

    Got a text from eircom 2 days ago, the line is activated, havent got anything else.

    Can you clarify when i should get the modem, as i want to be there to get it.


Comments

  • Closed Accounts Posts: 1,138 ✭✭✭eircom: Ant


    Blikes wrote: »
    I Subscribed to Eircom 8mb NGB with unlimited usage from an eircom rep that came to the door over 2 weeks ago.

    He gave us a rough timeline of how long it should take, we would receive a free modem and documentation in the first week or 2 and the line would be active within 3 weeks.

    Got a text from eircom 2 days ago, the line is activated, havent got anything else.

    Can you clarify when i should get the modem, as i want to be there to get it.

    Hi Blikes,

    Thanks for contacting eircom on boards.ie

    Can you please Private Message your home phone number, or eircom account number, so I can look into your query.

    Kind regards

    Ant


  • Registered Users Posts: 437 ✭✭Blikes


    Scratch that, i rang 1901 (didnt know the number so posted here) and got through to a lovely girl called Jenny.

    Even though i didnt have a line number or account number yet, she was able to find the info for me and i should have it tomorrow or wednesday.

    Thanks Jenny :)
    Thanks Ant :)


  • Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Blikes wrote: »
    Scratch that, i rang 1901 (didnt know the number so posted here) and got through to a lovely girl called Jenny.

    Even though i didnt have a line number or account number yet, she was able to find the info for me and i should have it tomorrow or wednesday.

    Thanks Jenny :)
    Thanks Ant :)
    Hi Blikes
    Glad to hear that got sorted for you.
    Tony:)


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