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Opening PC .tif and .jpg files on a Mac. Problem....

Dinarius · 2011-01-27 16:21:33

I regularly send .tif files created on my PC (Vista x64) to clients (I'm a photographer) I've just had a call from a client who says that he has downloaded the contents of the DVD onto his Mac HD and opened them in Photoshop. However, he cannot affect any changes (edits) to the files. I know zip about Macs. Any idea what…

27-01-2011 5:21pm

#1

Dinarius

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I regularly send .tif files created on my PC (Vista x64) to clients (I'm a photographer)

I've just had a call from a client who says that he has downloaded the contents of the DVD onto his Mac HD and opened them in Photoshop.

However, he cannot affect any changes (edits) to the files.

I know zip about Macs.

Any idea what his problem might be and what the solution is?

Thanks.

D.

0

Comments

#2 27-01-2011 5:22pm

MagicMarker

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If he can open them in PS then he should be able to save them as a different file type.

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#3 27-01-2011 7:18pm

Pixelcraft

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At a guess he's probably opening them directly from the dvd, and obviously unable to save over them?

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#4 28-01-2011 10:39am

Homer

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Pixelcraft wrote: »

At a guess he's probably opening them directly from the dvd, and obviously unable to save over them?

^^^ What he said! Make sure that your client has copied the files to his hard drive and removed the dvd and then try making changes!

0
#5 28-01-2011 1:03pm

Liameter

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Sounds like a problem with the Mouse Controller.

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