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Lidl/Silvercrest electric blanket query

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  • 30-01-2011 7:45pm
    #1
    Wisco
    Registered Users Posts: 637 ✭✭✭


    Hey all- So I got a fleecy electric blanket from Lidl (brand Silvercrest) back in Oct or Nov. Anyway, it no longer works (despite the fact it was well looked after, not used more than normal- even tried changing the fuse!), but the box says there's a 3 year warranty. Any idea if I can do anything about it? Couldn't find any warranty info in my box.
    Thanks for any suggestions.


Comments

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    #2
    amdublin
    Registered Users Posts: 20,653 ✭✭✭✭amdublin


    Bring back it to Lidl - your contract is with them.


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    #3
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Lidl will just refund you. No quibble. They don't repair or replace usually.


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    #4
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    Mya Tasty Jury wrote: »
    Lidl will just refund you. No quibble. They don't repair or replace usually.

    If they have the same product in stock they will replace if you want to, they won't force you to take a new electric blanket if they happened to have it in as a special that week, the two times I had to make a return there was no problems, getting a refund once and a replacement the second time round.


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    #5
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    Stinicker wrote: »
    If they have the same product in stock they will replace if you want to, they won't force you to take a new electric blanket if they happened to have it in as a special that week, the two times I had to make a return there was no problems, getting a refund once and a replacement the second time round.
    Just to clarify why I said they usually don't replace. The weekly offer items are rarely in stock a week after they go on sale, so months later is highly unlikely.


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    #6
    Stinicker
    Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    Mya Tasty Jury wrote: »
    Just to clarify why I said they usually don't replace. The weekly offer items are rarely in stock a week after they go on sale, so months later is highly unlikely.

    Of course, but those weekly special offers are repeated two or three times again and they nearly always have the same generic silvercrest/medion products. In my case it was a Satellite FTA box that went faulty and the following week they had it in again and I asked them to hold one back for me when I returned the faulty one and they did. Those boxes are pretty poor anyway and I subsequently gave it away to a cousin a few months later and got a proper High-Def receiver.


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