SERIOUS ISSUES with Triax ST-HD537 Combi - Buyer Beware

cligster

Been lurking for a few months and thought now I should really say thanks to all here for the info in this thread - really a BIG help and saved quite a bit of hassle by not buying too early (although fingers still crossed!).

Anyway, bought a 537 from PowerCity on 27th May. The box (packaging) has a label on it which says '3.8.1'. Interestingly, there are a couple of small scratches on the side of the unit beside a screw - looks just like somebody manually unscrewed the unit's casing in a bit of a hurry - maybe the 'hardware upgrade' is reprogramming a chip which can't be done through USB? Techies, is this possible/likely?

Here's the details from the menu (no other version numbers, firmware details, etc. present);
Model No: ST-HD537
Hardware Ver: V1.1
Software Ver: V3.8.1

Here's my own opinion on the unit - just points that come to mind in no particular order;
->The unit is physically nice and small, with buttons and sockets in all the right places (don't like boxes with USB on front only).
->No digital display on the box - would like to know channel number or name without pressing info each time.
->When using info button no program details present for DTT, Sat program details OK (fixable software bug? I hope!)
->Can tune manually, add transponders manually, etc. with no serious problems.
->Can renumber any stations after tuning, when you get used to it it's just as easy as the usual 'swap and delete' way of doing things that seems more common. However, the unit doesn't like you mixing DTT and SAT channels. I've found, if you leave the DTT channels with their original numbering (1-8 for TV, 200+ for Radio) then SAT channels can be renumbered without trouble, otherwise the channels will be reset to the original tuning order when you restart the unit. (Bear in mind. I'm 'old-school'! Rather than using favorites I prefer to renumber the channels I want in one list and delete the rubbish. I haven't tried using the favorites lists.)
->TV and Radio stations are in the one list.
->No problem with 'no DTT signal' etc. so far. (Although, the only other combo box in the house with HD, a Ferguson Arriva HD Combo, does drop the DTT signal mysteriously, but VERY seldom - maybe only once a week in daily use.)
->Recording using the EPG seems OK. However, it has failed once - the second day of use. I'm only STARTING to trust it now!!!
->Can't record old-style with a timer for a specified period. This is something that I, personally, really don't like, but wouldn't bother many others, I think.
->Can't save program database to/from USB without this secret-codes-in-the-menu nonsense. And when you do save to USB there are numerous files created - backups work best when they're as simple as possible.
->Zero product info/support on the Triax website is a little worrying.
->Digital Aertel and BBC Red Button services work fine.

I'm no tech expert, but we've had satellite TV in the house since the very first Astra analog service in the 80s - 14 channels and no SkyTV if I remember right . In the last few years we've had the best use out of some M-Vision combo receivers (not HD), but even those can be a bit flaky at times. Overall, I'm happy to keep and use the Triax unit. I would love to buy and/or recommend another couple but just don't trust it or Triax enough at this stage.

jamescc

i have noticed since my last reply that when recording with the sat end of it that you can record one station while watching another sat station at the same time . can't be said for terrestrial stations

liamtech

Thanks cligster and welcome to boards - You'll find many experienced users on this forum (many more experienced than myself i might add!)

So down to business! The Triax STHD537 was to be the answer to the conundrum of a FULLY Saorview compatible Combo Box - And it still might be just that:

The main issues as i saw them:

• Dropping DTT Signal - This literally occurred 10 times a day and could only be fixed by turning the unit off and on again - STATUS: SOLVED (Or so it would appear - i suppose only time will tell)
• Unable to tune certain Satellite stations including but not limited to STV-HD (10936V listed as 3855) and the BBC Streams (12441V listed as stream 1, stream 2 etc) - These were the ones we missed as STVHD movies are decent and the quality of STV-HD is brilliant - Not to mention different sports shown on the streams - STATUS: TO BE CONFIRMED (Perhaps cligster could confirm this) - i recall someone a while back saying these were added ok - but with all the different "VERSIONS" of the box flying around, who knows
• Channels Renumbering and customization: This was a nightmare for early adopters as the channels appeared in a remarkably un helpfull sequence - STATUS: SOLVED (Pretty much confirmed at this stage)
• UNABLE TO RECORD 1 DTT & WATCH ANOTHER ON THE SAME MUX - STATUS: ISSUE STILL PRESENT (It may be simply a design flaw - several other Combi's have the same weakness)
• UNSTABLE Signal Strength Indicator - This is not a serious issue unless a user intends the use the ST-HD537 to Realign their aerial - For more information see very first post on this thread - STATUS: UNKNOWN
• INFORMATION UNAVAILABLE ON CERTAIN STATIONS (MAINLY DTT) - STATUS - Issue still present
• FAILURE OF DTT SCHEDULED RECORDINGS - Massively annoying in the beginning- "The scheduled recording failed etc" - STATUS: TO BE CONFIRMED -cligster has stated that it missed a recording, but could be an isolated incident - Time will tell
• EXTREMELY BELIGERENT USER INTERFACE - STATUS: Well i have never had a box that took 2 hours to set up (Well actually one comes to mind - the STHD537!!!) - Not very User friendly!

Well at least we're making progress - With the price reduction this could become a popular product but ONLY if the issues are ironed out! I congratulate you folks on talking a chance with the STHD537 - But with several issues still present i think it remains a case of "Caveat emptor"!

cligster

liamtech wrote: »

Thanks cligster and welcome to boards - You'll find many experienced users on this forum (many more experienced than myself i might add!)

Thanks!

(and I hope I get this quote thing right...)

• Dropping DTT Signal - This literally occurred 10 times a day and could only be fixed by turning the unit off and on again - STATUS: SOLVED (Or so it would appear - i suppose only time will tell)

Yes - solved.

• Unable to tune certain Satellite stations including but not limited to STV-HD (10936V listed as 3855) and the BBC Streams (12441V listed as stream 1, stream 2 etc) - These were the ones we missed as STVHD movies are decent and the quality of STV-HD is brilliant - Not to mention different sports shown on the streams - STATUS: TO BE CONFIRMED (Perhaps cligster could confirm this) - i recall someone a while back saying these were added ok - but with all the different "VERSIONS" of the box flying around, who knows

AFAIK no problems. Any HD channels expected (including Channel4HD) and the BBC streams (I take it you mean the ones that actually deliver the BBC Red Button 'programs') are all tuned in automatically at initial setup.

• Channels Renumbering and customization: This was a nightmare for early adopters as the channels appeared in a remarkably un helpfull sequence - STATUS: SOLVED (Pretty much confirmed at this stage)

Sort of solved - I've never had an STB that wasn't a pain in this regard. I'd say it's not really any worse than other boxes I've used, with the exception of seperating DTT and SAT as I outlined earlier.

• UNABLE TO RECORD 1 DTT & WATCH ANOTHER ON THE SAME MUX - STATUS: ISSUE STILL PRESENT (It may be simply a design flaw - several other Combi's have the same weakness)

If recording DTT, can watch only SAT programs. Not other DTT even though on same MUX.
If recording SAT, can watch DTT programs or other SAT programs on same transponder only.
So SAT as expected, shame about DTT though.
(EDIT: Obviously, you can also watch the channel you're recording, whilst recording it!)

• UNSTABLE Signal Strength Indicator - This is not a serious issue unless a user intends the use the ST-HD537 to Realign their aerial - For more information see very first post on this thread - STATUS: UNKNOWN

I can't say it looks wrong! But it's not something I would notice/depend on in any STB, really.

• INFORMATION UNAVAILABLE ON CERTAIN STATIONS (MAINLY DTT) - STATUS - Issue still present

Yes - Issue still present (SAT program details and EPG's now and next all OK as expected, DTT 7-day EPG OK, but DTT program details not present).

• FAILURE OF DTT SCHEDULED RECORDINGS - Massively annoying in the beginning- "The scheduled recording failed etc" - STATUS: TO BE CONFIRMED -cligster has stated that it missed a recording, but could be an isolated incident - Time will tell

Yes - Time will tell

• EXTREMELY BELIGERENT USER INTERFACE - STATUS: Well i have never had a box that took 2 hours to set up (Well actually one comes to mind - the STHD537!!!) - Not very User friendly!

Hmmm! Yes, I think! The UI is not that nice, but I can't think of one I've used for quite a few years that I would call really nice. Think this is the hardest to describe fairly. Maybe those vids on tvtrade.ie will give the best flavour of what to expect.

Well at least we're making progress - With the price reduction this could become a popular product but ONLY if the issues are ironed out! I congratulate you folks on talking a chance with the STHD537 - But with several issues still present i think it remains a case of "Caveat emptor"!

Yes - progress
Yes - Caveat emptor

cligster

BTW for anyone asking, the websites that seem relevant to this are;

www.triax.co.uk
www.powercity.ie
www.tvtrade.ie

Are there any others?

jamescc

what would you make of this.
on the powercity web site it says that the triax st-hd 537 has a 2 year guarantee.

http://www.powercity.ie/?par=10-23-THD537&pages=1&prod=THD537&brands=TRIAX&image=


but reading the manual of the box, it says that there is a 12 month manufactures guarantee .

question is. Is there a difference? who is right?

lucernarian

There's reports coming in that the DTT program information isn't being read successfully by the Ferguson combi box (being sold for less than €100 online) either. A funny coincidence.

jamescc

ye just been reading that am having the same problem with the triax not sure about the sound being out of wack do

jamescc

one thing that i do not like about this box . there is no way of knowing that the box is recording ie. a red light on the the front of the box.

cligster

jamescc wrote: »

one thing that i do not like about this box . there is no way of knowing that the box is recording ie. a red light on the the front of the box.

Yes, good point jamescc. I forgot that one.

As to whether it's 12 or 24 month warranty, sorry, I don't know. (Although I would not want to be arguing the case with PowerCity/Triax in month 13 if something did go bang!)

jamescc

my box froze on me tonight i had to turn it off from the back. i have a 28 day money back offer . and i did not have it on for that long, max for hours

hopefully it was a once off

Digital Satellite TV

KELTICKNIGHTT wrote: »

whats the difference between what tvtrade selling same box and powercity outside it costing more at tvtrade.ie {extra 20 euros}

The difference is that we were 60 quid cheaper than them a few days ago and they reduced the price by 80 bucks

Digital Satellite TV

jamescc wrote: »

thanks never copped the difference i think it is the same box just not programmed

Not sure of physical differences, the 20 bucks difference as i stated before is due to them making an 80 quid reduction. It's not cuase it's programmed. Ours is though but that's not the reason. I'll tell ye one thing though, if someone came up to me and offered me 20 quid to programme it manually from scratch, I wouldn't take it!

Macy0161

To_be_confirmed wrote: »

There's reports coming in that the DTT program information isn't being read successfully by the Ferguson combi box (being sold for less than €100 online) either. A funny coincidence.

It's also been flagged with the Edison Mini - it was working fine on this receiver, and then stopped. There's a thread where someone identified changes to the data being sent. PIA anyway.

KELTICKNIGHTT

looks like these triax combos wont be saorview certed,triax will probably bring out a different combo,maybe or maybe they fix the issues with this one
one thing i do know,few installers i know expected too get alot of work from saorview installing but are not,people are getting the boxes themself,times are hard,the next sarview combo will be expensive i would think,saying that,if theres a improvement with this box,people will buy specially for mheg5 mainly,triax are not good at posting info or update for this combo,think that hurt them in sales,so if they if it ,it restore sales better,,

Macy0161

KELTICKNIGHTT wrote: »

one thing i do know,few installers i know expected too get alot of work from saorview installing but are not,people are getting the boxes themself,times are hard,the next sarview combo will be expensive i would think,saying that,if theres a improvement with this box,people will buy specially for mheg5 mainly,triax are not good at posting info or update for this combo,think that hurt them in sales,so if they if it ,it restore sales better,,

I think these days people are doing a lot more research before spending the cash, and a lot are realising they only need to buy a receiver rather than get an installer. At the very least they'll chance it first, as a certified receiver is going to be applicable whether they end up paying for an aerial installation.

I personally think people will pay a premium for a functioning, certified combo. Whether it's this one or another we'll have to wait and see, or even another manufacturer.

swoofer

anyone get spammed, mine came in at 11.23, just back from town,

gbcullen

KELTICKNIGHTT

GBCULLEN wrote: »

anyone get spammed, mine cme in at 11.23, just back from town,

gbcullen

got same

swoofer

i have reported it to boards

gb-

KELTICKNIGHTT

saw this box with new firmware working at friends,seems ok,few things i didnt like info with ddt and sat ,would have liked too see a media player included
picture and sound was very good,simple too use,,mheg5 was good as was red button options

Tomdub

I bought a Triax ST HD 537 yesterday in Power City to use for viewing RTE DTT channels and Spanish and German channels on HOTBIRD and ASTRA 19 in SD and HD using a Monobloc LNB. I managed to tune in many channels on both satellites but the receiver can't switch between them because the DiseqC 1.2 specified in the manual does not work! I contacted a very helpful engineer in Triax UK who told me that the Diseqc feature is in the hardware but not activated in the software, and won't be. He said that they will remove the DiseqC capability statement from the manual! He sent me an email which I brought into Power City to receive a full refund.


Users and prospective users of the 537 should note that when RTE starts transmitting on the satellite at 9 degrees east they will have a problem receiving british and Irish programmes with this receiver.

foggers

Tomdub wrote: »

Users and prospective users of the 537 should note that when RTE starts transmitting on the satellite at 9 degrees east they will have a problem receiving british and Irish programmes with this receiver.

TomDub - Whatever about the box bad or worse etc and leaving everything else aside for a minute, the Irish will STILL BE RECEIVED THROUGH DTT not Saorsat on this box...... Think you're a wee bit mixed up there

Tomdub

Not at all confused foggers - no fogginess here. There will still be areas of the country without DTT. Anyway, I might like to do away with my terrestrial aerial. Flexibility is important to me - and a product performing to specification!

RCSATELLITES

One thing about an aerial is that you can put it in the attic, but you cant put a satellite dish in the attic. And the irish saorsat will prob need a bigger dish than the normal sky 60 cm. So stick with the aerial if its working fine.

swoofer

just to clarify, a dish for saorsat will be tiny not bigger, about 40cm will do but it is likely a gadget will be found to attach to a sky dish.

Its a long way off so plenty of time to prepare

gb-

Tony

Thats extremely unlikely

GBCULLEN wrote: »

but it is likely a gadget will be found to attach to a sky dish.

jamescc

just found out how to record one sat program while watching another
if you select select the program that you wish to record hit the record button then use the +pr- button you can view another works with the triax

KELTICKNIGHTT

jamescc wrote: »

just found out how to record one sat program while watching another
if you select select the program that you wish to record hit the record button then use the +pr- button you can view another works with the triax

like watch sat while recording a ddt,but you still cant watch a ddt while recording another ddt

jamescc

KELTICKNIGHTT wrote: »

like watch sat while recording a ddt,but you still cant watch a ddt while recording another ddt

no watch one sat station while recording another sat at the same time does not work with dtt (not tried that yet )

liamtech

jamescc wrote: »

no watch one sat station while recording another sat at the same time does not work with dtt (not tried that yet )

I know that the st-hd527 will allow you to watch one sat and record another as long as they are on the same transponder - for example - Record E4 watch More4 - both on 10729 V

Orson100

Hi guys, just trying to get up to speed on the current status of this box, information posted to date is very useful thanks.

My local provider is offering this HD537 (can't believe there's no alternative combo with M5 support) for €200.00. Leaving aside the ongoing tech issues, this is probably on the high side, correct? What should I be looking at paying?

Some of the issues described have been corrected with the 'new version' of the HD537, but there appears to be no clarity on whether the 'new version' constitutes a change in hardware or firmware or both over the preceding version, is this the case? And there have been reports of mismatches between versions stated on boxes and what's exactly in the unit? Is there any definitive way to determine that one is getting the 'new' version?

Assuming the 'new' version of the HD537 comprises (perhaps partially) a firmware update (of which there will be more in the future no doubt), how or where do existing HD537 owners get hold of the new firmware? With website info non-existent, does one rely on e-mails from providers or or other users or what? When you've got the binary, is the firmware upgrade process itself pretty straightforward (via USB, right?)?

Any more updates on the 'time will tell' status of some of the issues with the new version of the box: i.e. droppping DDT randomly, scheduled recording failure?

Thanks again.
Orson.

byte

@Orson100

I can only go on personal experience, but there's a HD537 hooked up at work, running 24/7.

It seems that the DTT issues have been resolved (DTT doesn't seem to stutter and dropout anymore, which was easily noticeable on RTE NN scrolling text).

I cannot comment on the recording aspect of it - have never had time to test this feature.

There has been both hardware and firmware changes. The hardware change was minor (can't remember exactly what was changed, but someting minor like a few resistors) and the firmware was changed from 3.4.1 to 3.8.1

Getting hold of newer firmware updates on this box seems to be the biggest issue now. Triax websites don't mention this STB's existance at all, let alone offer f/w updates.

The only update so far that I had access to was 3.4.1 which was sent to me via supplier. It's a simple case of copying files to USB pendrive, inserting in the STB, and let it do the rest (it recognises f/w on the drive and immediately starts updating, then rebooting).

PressTheButton

Orson100 wrote: »

My local provider is offering this HD537 (can't believe there's no alternative combo with M5 support) for €200.00.
Orson.

Due to recent price reductions, now available for less than that:

• €168.19 incl VAT + delivery from http://www.tvtrade.ie/triax-st-hd-537-satellite-combo-box.html
• €149.99 'Online Price' + delivery from http://www.powercity.ie/?par=10-23-THD537&pages=1&prod=THD537&brands=TRIAX&image=

(Prices stated as advertised on today's date: 17 June 2011.)

liamtech

byte wrote: »

There has been both hardware and firmware changes. The hardware change was minor (can't remember exactly what was changed, but someting minor like a few resistors) and the firmware was changed from 3.4.1 to 3.8.1

I would very much like to know what this hardware "Revision" actually is - In my humble opinion, replacing capacitors constitutes a REPAIR as opposed to a Revision - Were these capacitors FAULTY? IN EVERY STHD537???

The more i hear the less enthusiastic i become - I think i will again go with what Watty stated ages ago - If you want Full Functionality, you probably are not going to go for a Combi Box - I think your more likely looking at 2 boxes -

A FREESAT STB with fully functioning EPG & Red Button Features
&
A SAORVIEW/FREEVIEW-HD box with fully functioning EPG and Digital Aertel:

Obviously a Saorview Certified or fully compatible TV will also fill the DTT GAP!

Orson100

@Byte,

Thanks for the advice earlier.

Anyway, I bought the HD537 from DID Kilkenny, €143.99 inc VAT, which was pretty good I think.

No issues with setting up box found everything straight away, DTT and SAT.

When you delete all the rubbish there's not a huge amount of worth-keeping FTA channels left so absence of facility to re-order/-number channels not a huge deal for me really, and there's always the favourites lists available for sub-categorisation if desired.

Scheduled recording seems to work as specified with the following exception: If one sets Always Ask from the Always Ask / High Def / Standard Def options for the recording mode in settings, one is never asked. I'm still not sure whether the device is recording in SD or HD though have not spent much time on this to be honest.

Troubleshooting this issue is hampered by the fact that the HD symbol (Signifying:"This Programme is broadcast in High Definition") is appearing against every test recording in the Library, even against those entries recorded from non-HD channels.

For the DTT channels, the info button displays the name of the channel, running time etc, but no information on the program content is being displayed. I am not sure whether this is because it is not being broadcast or if this is a bug on the DTT side of the box. Such program content info is available for the Sat channels.

There is also a problem with the EPG whereby "No Information Available" is being displayed against each Satellite channel in the guide. Only when you select the channel and then immediately return to the EPG does the program information display. This problem does not present with the DTT listings.

I appear to have had one drop-out on the Sat channels, a power cycle cured this but I was doing a good bit of messing around at the time and am prepared to let this slide.

DTT reception has been solid and consistent since installation.

Red button MHEG5 etc appears to do what it says on the tin.

Overall, I am pretty happy with the purchase when considered in the context of the far more serious problems that beset this unit previously and are now resolved. This 'happiness' is partly predicated on the assumption that Triax will issue another software release in due course to address the problems with the EPG, issues that I believe to be minor (though annoying) and the product of a device that was rushed to market before its time as some posters have noted already.

Just to confirm, the box is Hardware 1.1, software 3.8.1. I enquired from a number of service providers one of whom appeared to be quite knowledgeable about the HD537 and its history and he stated that there has been no hardware revision to the box to his knowledge.

Hopefully the next software revision is not too far away, but in the meantime the advantages of ditching my Sky bill, having an HD-capable box with consolidated DTT/SAT menu and PVR, Live pause etc (all of which I did not have last friday) far outweigh the couple of issues that I have outlined above.
Orson.

jamescc

Orson100 wrote: »

@Byte,

Thanks for the advice earlier.

Anyway, I bought the HD537 from DID Kilkenny, €143.99 inc VAT, which was pretty good I think.

No issues with setting up box found everything straight away, DTT and SAT.

When you delete all the rubbish there's not a huge amount of worth-keeping FTA channels left so absence of facility to re-order/-number channels not a huge deal for me really, and there's always the favourites lists available for sub-categorisation if desired.

Scheduled recording seems to work as specified with the following exception: If one sets Always Ask from the Always Ask / High Def / Standard Def options for the recording mode in settings, one is never asked. I'm still not sure whether the device is recording in SD or HD though have not spent much time on this to be honest.

Troubleshooting this issue is hampered by the fact that the HD symbol (Signifying:"This Programme is broadcast in High Definition") is appearing against every test recording in the Library, even against those entries recorded from non-HD channels.

For the DTT channels, the info button displays the name of the channel, running time etc, but no information on the program content is being displayed. I am not sure whether this is because it is not being broadcast or if this is a bug on the DTT side of the box. Such program content info is available for the Sat channels.

There is also a problem with the EPG whereby "No Information Available" is being displayed against each Satellite channel in the guide. Only when you select the channel and then immediately return to the EPG does the program information display. This problem does not present with the DTT listings.

I appear to have had one drop-out on the Sat channels, a power cycle cured this but I was doing a good bit of messing around at the time and am prepared to let this slide.

DTT reception has been solid and consistent since installation.

Red button MHEG5 etc appears to do what it says on the tin.

Overall, I am pretty happy with the purchase when considered in the context of the far more serious problems that beset this unit previously and are now resolved. This 'happiness' is partly predicated on the assumption that Triax will issue another software release in due course to address the problems with the EPG, issues that I believe to be minor (though annoying) and the product of a device that was rushed to market before its time as some posters have noted already.

Just to confirm, the box is Hardware 1.1, software 3.8.1. I enquired from a number of service providers one of whom appeared to be quite knowledgeable about the HD537 and its history and he stated that there has been no hardware revision to the box to his knowledge.

Hopefully the next software revision is not too far away, but in the meantime the advantages of ditching my Sky bill, having an HD-capable box with consolidated DTT/SAT menu and PVR, Live pause etc (all of which I did not have last friday) far outweigh the couple of issues that I have outlined above.
Orson.

orson i have the same box. and like you the epg is the same , but as to software updates etc , the site does not even mention the box with the exception of a manual

Orson100

jamescc wrote: »

orson i have the same box. and like you the epg is the same , but as to software updates etc , the site does not even mention the box with the exception of a manual

James, I was told by one service provider that there was a tel no. somewhere on the box or the manual and if you called they would register you for receiving updates via e-mail. All seems a bit regressive, why not put a link on the site? I'll probably try identify and call this number in due course. In the meantime, if anybody has any further information on FW acquisition from, or any other encounters with Triax on the HD537, please share.

Orson.

malpad

Hi Bought this model Triax st-hd 537, 3 weeks ago, got 2 of them and both behaving in the same manner.
ie. picture or signal kept breaking up and going black and sound no vision on Saorview and also on Free to Air Uk, got onto the techsupport here and the swopped them out for 2 new ones which they say has Complete new harware inside the boxes.
Installed the new ones today, I cannot get certain channels i.e. Kids Tiny POps and KIxs music channels also.
Got on to support and they say I might have an issue with My dish or LNB. Could this be true is anyone else experiencing simailar issue.
Have checked the version of Box and it is current as upto date as it comes. as per earlier posting.
Thanks
any advise would be appreciated.

jamescc

Orson100 wrote: »

James, I was told by one service provider that there was a tel no. somewhere on the box or the manual and if you called they would register you for receiving updates via e-mail. All seems a bit regressive, why not put a link on the site? I'll probably try identify and call this number in due course. In the meantime, if anybody has any further information on FW acquisition from, or any other encounters with Triax on the HD537, please share.

Orson.

ye i think it is menu= information

hibble

malpad wrote: »

Installed the new ones today, I cannot get certain channels i.e. Kids Tiny POps and KIxs music channels also.
Got on to support and they say I might have an issue with My dish or LNB. .

I had this before and it was interference from the phone (landline) base station. Try moving the box or base station - might have to only move it a foot or so.

malpad

Hi hibble,

The phone line is maybe 20 ft away as it is, didnt have this prob with the older one. Puzzling!!
Thanks

jamescc

helpline number for triax: +(00)44 1443778910

Macy0161

malpad wrote: »

Installed the new ones today, I cannot get certain channels i.e. Kids Tiny POps and KIxs music channels also.
Got on to support and they say I might have an issue with My dish or LNB. Could this be true is anyone else experiencing simailar issue.

Don't have that receiver, but Tiny Pops is one of the first to go if I've dish/ lnb/ cable issues. I'm in an exposed location, so that one going is normally the first sign something is amiss. First thing I'd do is swap the reciever for one that's working, if at all possible, from family or friend if you don't have a 3rd one.

Orson100

Orson100 wrote: »

When you delete all the rubbish there's not a huge amount of worth-keeping FTA channels left so absence of facility to re-order/-number channels not a huge deal for me really, and there's always the favourites lists available for sub-categorisation if desired.

Sorry for my earlier misinformation: there is a perfectly sound facility on the HD537 for reordering/numbering the channel list according to one's preference.

Orson.

jamescc

jamescc wrote: »

helpline number for triax: +(00)44 1443778910

i tried that helpline that i posted up. i rang three times. phone rang and rang got an answer machine each time.

malpad

Hi figured out my issue with missing channels POP Movies Music etc. done a manual satelite tune, under menu, setting changed the frequecncy to 12552v " V meaning LNB Vertical."
as per the website link below
http://www.lyngsat.com
Hope this is some use.
Thanks

dcom

Hi,

I was wondering if anybody knows where the ir sensor is located on the front of the triax st hd 537 box??

Thanks

Dcom

Orson100

Dcom, don't know offhand, but if you physically screen the entire front panel with a book or something and then gradually move it laterally, while continuously re-pressing a remote button as the front panel is revealed, then you could isolate the IR location pretty quickly based on point at which STB responds I would expect?

liamo50

HiThere,
Anyone out there got a channel dump file for the Triax ST-HD537 Combi .

Thanking all on advance

Liam

rlogue

Chaps is this box still a turkey or is it worth considering now?