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Windows Media Player issue: Setanta Sports via Eircom BB?

  • 03-02-2011 11:53pm
    #1
    Closed Accounts Posts: 1,634 ✭✭✭


    I've tried this query in Biz>Talk to>Eircom and Nets & Comms>Broadband but have had no joy. Have been advised in the Eircom forum it could be a PC issue so I'll try here.

    I switched from the Eircom 3 Meg BB option to NGB in October 2010. Since then I have lost the option to switch between the lower (300 Kbps) and higher (800 Kbps) quality stream when watching Setanta Sports online. I think it uses an embedded Windows Media Player.

    I originally thought all Eircom customers may have lost this option at the same time. Not so it seems. My friend who also has Eircom BB is still on the 3 Meg package and still has the option to switch between the two streams. So the question is why have I lost this option? Has anyone else encountered this issue? Wondering is there a solution to it? (See images below).

    Image of Setanta Sports running on friends computer. Note the buttons just below the video screen to switch between the streams (300 Kbps & 850 Kbps). His operating system is Windows XP. Don't know version of Media Player used.
    146443.jpg

    Image of my computer. No buttons visible to switch between the streams. Operating system is Windows Vista. Version 11 of Media Player. Same thing happens when using either IE or Firefox.
    146444.jpg


Comments

  • Closed Accounts Posts: 1,634 ✭✭✭Mayo Exile


    Apologies for thread bump. Anyone any ideaa? Thanks in advance.


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