sky+ signal gone in north east galway.

konman · 05-02-2011 12:47am #1

hi just wondering if anyone has a similar problem. have rebooted box checked cables etc. rang sky and they tell me feb 14th before they can get someone out to fix. any other ideas folks? cant wait that long

St Senan · 05-02-2011 12:58am

Is the wind strong up your way.

konman · 05-02-2011 1:00am

hi, no wind at all for last 2 hours.

snaps · 05-02-2011 6:02am

konman wrote: »

hi just wondering if anyone has a similar problem. have rebooted box checked cables etc. rang sky and they tell me feb 14th before they can get someone out to fix. any other ideas folks? cant wait that long

Ring an indepentant installer, usually they are cheaper than sky on call out charges.

konman · 06-02-2011 12:59am

thanks snaps.

konman · 06-02-2011 3:25pm

just out of curiousity i have an old freeview box that i connected up to present cables for sky + box and i can get channels on that, so does that mean its the box at fault?

Liameter · 06-02-2011 4:25pm

It would seem so, wouldn't it? You haven't told us the make and model number from the label. If it's a Thomson that hasn't had its capacitors replaced then it's a cert.

BTW, I'm pretty certain that your "Freeview box" is actually a satellite TV receiver.

konman · 06-02-2011 4:44pm

its an amstrad drx890 only installed september last. after some fiddling around some of the channels have come back like sky one sky living and sky atlantic but lots saying no signal

St Senan · 06-02-2011 4:48pm

konman wrote: »

its an amstrad drx890 only installed september last. after some fiddling around some of the channels have come back like sky one sky living and sky atlantic but lots saying no signal

Sounds like a tuner fault. If the box was installed last September you are still in warranty to whoever installed it did you get it from Sky direct or a Independent installer or through some Sky sales crowd.

konman · 06-02-2011 4:57pm

thankfully yes it was sky direct i dealt with but 10 days to wait on a tech guy to call is a bit much really so im trying all avenues at moment to see if i can sort it

St Senan · 06-02-2011 5:02pm

This other satellite receiver is it a standard Sky box. If so connect that and phone sky to pair the card to it until they someone out to look at the Sky + box.

konman · 06-02-2011 5:12pm

its not actually no its a digitaltech 6600. would dish have moved in storm and if it did would i see no channels if dish moved

St Senan · 06-02-2011 5:19pm

If you can get a signal on the Free to air box and not on the sky + box then it's more likely its a tuner fault in the Sky box. The only way to Know for sure is to have a installer connect a meter to the cable feeds from the dish. If you can get your hands on a old spare sky box from Friends or neighbours and do as i said in the last post or if not just use the Free to Air box until sky send out someone.

konman · 06-02-2011 5:22pm

am actully getting some channels on the sky+ box so its better than nothing. thanks to all for comments and help.

St Senan · 06-02-2011 5:26pm

konman wrote: »

am actully getting some channels on the sky+ box so its better than nothing. thanks to all for comments and help.

Have you tried to swap the cable feeds LNB1 and LNB2 around on the back of the Sky+ box.

konman · 06-02-2011 5:33pm

just swapped them there and same result.

sky+ signal gone in north east galway.

Comments