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Where to go for Mortgage advice?

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  • 05-02-2011 4:34pm
    #1
    Dublinarea
    Registered Users Posts: 32 ✭


    I will be coming out of a fixed rate in a few months and the policy says that after this i will go back onto what i was on before I fixed,which was a tracker.
    I have rang the bank and they confirmed on the phone that this is the case so i asked for a letter stating this and it never came. Rang a few times and always got different answers and they finally sent a letter saying I would be going on a variable or fixed as they don't do trackers anymore. I smell bull**** and i feel they are trying to cheat me out of my tracker.

    Obviously I'm not gonna give it up easily so who should i speak to about this?

    Would the financial regulator get involved?
    Will any solicitor do or are there ones who specialise in this area?

    I would appreciate any advice if others have been in this situation


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    #2
    chris85
    Registered Users Posts: 4,502 ✭✭✭chris85


    Dublinarea wrote: »
    I will be coming out of a fixed rate in a few months and the policy says that after this i will go back onto what i was on before I fixed,which was a tracker.
    I have rang the bank and they confirmed on the phone that this is the case so i asked for a letter stating this and it never came. Rang a few times and always got different answers and they finally sent a letter saying I would be going on a variable or fixed as they don't do trackers anymore. I smell bull**** and i feel they are trying to cheat me out of my tracker.

    Obviously I'm not gonna give it up easily so who should i speak to about this?

    Would the financial regulator get involved?
    Will any solicitor do or are there ones who specialise in this area?

    I would appreciate any advice if others have been in this situation

    check your mortgage agreement and if you took out a tracker then they have to put you back on a tracker after the fixed rate.

    No point in going to solicitor and regulator cannot be brought into it until a complaint has been completed with the bank.

    Check your agreement, tell them its a tracker you should be on, if they advise you should not be make a formal complaint with them. if unhappy with this then go to the regulator and make a complaint.

    A solicitor will cost money and the regulator is there to sort this stuff out if disputes between the different parties.


  • Options
    #3
    Dublinarea
    Registered Users Posts: 32 ✭Dublinarea


    Thanks Chris, thats good solid advice


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