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Need profile setting changed again - new modem from eircom is terrible

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  • 09-02-2011 2:30pm
    #1
    Matt Simis
    Registered Users Posts: 8,718 ✭✭✭


    Can I arrange that through this forum as opposed spending 40min going to various teams to get to Business Broadband Support?

    I asked the profile to be changed from 8mb/672 up to the current 8/1.1 up setting. That didnt work too well (connection dropping), then they reset it to 8/800up which was ok on the old modem, but sent out a new model and took the old one away. The new modem is crap, connection drops more, Attentuation somehow higher and speeds lower. And they took my working old one away!

    Its all here:
    http://www.boards.ie/vbulletin/showthread.php?t=2056166273


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    Matt Simis wrote: »
    Can I arrange that through this forum as opposed spending 40min going to various teams to get to Business Broadband Support?

    I asked the profile to be changed from 8mb/672 up to the current 8/1.1 up setting. That didnt work too well (connection dropping), then they reset it to 8/800up which was ok on the old modem, but sent out a new model and took the old one away. The new modem is crap, connection drops more, Attentuation somehow higher and speeds lower. And they took my working old one away!

    Its all here:
    http://www.boards.ie/vbulletin/showthread.php?t=2056166273

    Hi Matt Simis
    I would be happy to chase this issue for you. If you PM me your tel. no I should be able to have a response later today.
    Tony


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