Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

How are you still allowed to operate as a viable company?

Options
  • 12-02-2011 8:04pm
    #1
    Tallon
    Closed Accounts Posts: 22,565 ✭✭✭✭


    I'm really really annoyed at Eircoms products and services..

    I pay for 25Mb BB every month and have to pay line rental (even though I have zero need for a phone) and this is the crap I have to put up with

    1154751621.png

    Seriously, what is this about?

    Edit: Look at your star rating on the above chart...

    As a company, do you think that is acceptable? 2.2 / 5

    This was going to be a ninja edit, but it actually took that long to load it's now not :(


Comments

  • Options
    #2
    ninjasurfer1
    Registered Users Posts: 485 ✭✭ninjasurfer1


    Tallon wrote: »
    I'm really really annoyed at Eircoms products and services..

    I pay for 25Mb BB every month and have to pay line rental (even though I have zero need for a phone) and this is the crap I have to put up with

    1154751621.png

    Seriously, what is this about?

    Edit: Look at your star rating on the above chart...

    As a company, do you think that is acceptable? 2.2 / 5

    This was going to be a ninja edit, but it actually took that long to load it's now not :(

    Why not move to another operator if the service is that bad?


  • Options
    #3
    Tallon
    Closed Accounts Posts: 22,565 ✭✭✭✭Tallon


    ninjasurfer1 wrote: »
    Why not move to another operator if the service is that bad?
    There is no other provider...

    And the service I pay for should be provided... No?


  • Options
    #4
    thefinalstage
    Registered Users Posts: 3,502 ✭✭✭thefinalstage


    Tallon wrote: »
    There is no other provider...

    And the service I pay for should be provided... No?

    If it's on the main socket, connect a pc with the ethernet, boot into safe mode with networking and run the speed test again from www.eircom.net/speedtest

    If it's still low best giving tech support a call on 1890260260. They are open weekends too :).


  • Options
    #5
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    Tallon wrote: »
    There is no other provider...

    And the service I pay for should be provided... No?


    I feel your pain ,when I lived in dublin I had UPC ,now I have to put up with a rip off lower grade service that's complete and utter rubbish..for nearly 70 euro a month for a broadband line only ,no phone!


  • Options
    #6
    VampiricPadraig
    Registered Users Posts: 632 ✭✭✭VampiricPadraig


    http://www.boards.ie/vbulletin/showpost.php?p=70641029&postcount=18

    I agree with you 100%. Something should be done about this disaster of a company. Where is your complaints department eircom?!?!


  • Advertisement
  • Options
    #7
    wildefalcon
    Registered Users Posts: 931 ✭✭✭wildefalcon


    What annoys me is that the solution is very simple, if only the Politicians had the brains and the balls to implement it.

    There are minimum standards set down but Statutory Order as to the quality of a phone line.

    If the phone company breaches these they are subject to fine and loss of licence.

    The minister can change these by statutory instrument at any time.

    But hasn't.

    Do you know what the minimum standard is?

    14,000 bits per second.

    That's right - fax quality.

    So much for the smart economy, and the future.

    You know what to do. It's a general election next week.


  • Options
    #8
    iPlop
    Closed Accounts Posts: 2,822 ✭✭✭iPlop


    VampiricPadraig wrote: »
    http://www.boards.ie/vbulletin/showpost.php?p=70641029&postcount=18

    I agree with you 100%. Something should be done about this disaster of a company. Where is your complaints department eircom?!?!

    The only thing that's keeping them a float is line rental ,if that was gone the company would go to the wall ,but that will never happen with all the easily bought and paid for politicians in this kip of a country


  • Options
    #9
    VampiricPadraig
    Registered Users Posts: 632 ✭✭✭VampiricPadraig


    Sink The Banana wrote: »
    The only thing that's keeping them a float is line rental ,if that was gone the company would go to the wall ,but that will never happen with all the easily bought and paid for politicians in this kip of a country

    true true


  • Options
    #10
    Tallon
    Closed Accounts Posts: 22,565 ✭✭✭✭Tallon


    Eircom not going to comment on this then?

    I allowed for the weekend, but it's not been 4 working days


  • Options
    #11
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Tallon wrote: »
    I'm really really annoyed at Eircoms products and services..

    I pay for 25Mb BB every month and have to pay line rental (even though I have zero need for a phone) and this is the crap I have to put up with

    1154751621.png

    Seriously, what is this about?

    Edit: Look at your star rating on the above chart...

    As a company, do you think that is acceptable? 2.2 / 5

    This was going to be a ninja edit, but it actually took that long to load it's now not :(

    Hi Tallon,

    Sorry we did not respond to the post sooner, If you PM me your telephone number we can look into the speeds you are getting.

    Thanks, Mark


  • Advertisement
  • Options
    #12
    Tallon
    Closed Accounts Posts: 22,565 ✭✭✭✭Tallon


    eircom: Mark wrote: »
    Hi Tallon,

    Sorry we did not respond to the post sooner, If you OM your telephone number we can look into the speeds you are getting.

    Thanks, Mark
    Thanks Mark,

    Do you have the number to hand? i'm on mobile here

    Tallon


  • Options
    #13
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Tallon wrote: »
    Thanks Mark,

    Do you have the number to hand? i'm on mobile here

    Tallon
    #

    Hi Tallon,

    Apologies, if you can send me your eircom telephone number I can look into your broadband connection.

    Sorry about that :p

    Mark


  • Options
    #14
    Tallon
    Closed Accounts Posts: 22,565 ✭✭✭✭Tallon


    eircom: Mark wrote: »
    #

    Hi Tallon,

    Apologies, if you can send me your eircom telephone number I can look into your broadband connection.

    Sorry about that :p

    Mark
    I'll do that as soon as I can, not at home right now, and as I said, I don't use the phone

    Thanks


  • Options
    #15
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    Tallon wrote: »
    I'll do that as soon as I can, not at home right now, and as I said, I don't use the phone

    Thanks

    Hi Tallon,

    No problem,

    Get back to me anytime.

    Thanks, Mark


Advertisement