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Neteller not responding, anybody else in same boat?

dohouch · 2011-02-14 16:47:26

Made a "local bank transfer" last Wednesday 9 Feb. Unfortunately, I did not put my Neteller account number with the transfer (to a Barclays Ireland account). Since then I've submitted 2 Web-Form requests on the Neteller site. And even though they promise a 12 hour response time, I've not had a reply and it 5 days. Also…

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14-02-2011 5:47pm

#1

dohouch

Registered Users Posts: 1,540 ✭✭✭

Join Date: January 2006

Posts: 1150

Made a "local bank transfer" last Wednesday 9 Feb. Unfortunately, I did not put my Neteller account number with the transfer (to a Barclays Ireland account). Since then I've submitted 2 Web-Form requests on the Neteller site. And even though they promise a 12 hour response time, I've not had a reply and it 5 days. Also trying to contact them through the phone number on the website has not worked.
Thanks

EDIT: The money in question has hit my Neteller account. I did contact Barclays Ireland this morning so maybe that did help.

We're not suffering, only complaining 😞

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