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Feedback on complaints

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  • 17-02-2011 1:01am
    #1
    Bodhisopha
    Registered Users Posts: 4,068 ✭✭✭


    This, imvhaho, should be compulsory for mods upon receiving complaints.

    Why isn't it?

    Edit: Whether right or wrong, it would be nice to know your complaint has at least been heard.

    Edit: By complaints i mean posts reported.


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    #2
    Malice
    Registered Users Posts: 15,065 ✭✭✭✭Malice


    Just to be clear, are you saying that it would be nice, as a user, to know that posts you report are read by the moderators of the forum that the reported posts were from?
    If so then the moderators and category moderators of a given forum do already receive notification of reported posts and there is a discussion thread created for each one in the moderator forum.
    As for knowing if your complaint has been heard, as long as the moderator reads their e-mail then they will be aware of it. You can also contact the mod by PM directly if you are unsure.


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    #3
    Tom Dunne
    Registered Users Posts: 23,212 ✭✭✭✭Tom Dunne


    Bodhisopha wrote: »
    This, imvhaho, should be compulsory for mods upon receiving complaints.

    Why isn't it?

    Edit: Whether right or wrong, it would be nice to know your complaint has at least been heard.

    Edit: By complaints i mean posts reported.

    As you may know, moderators/cmods and admins are all volunteers on the site.

    If we enforce rules such as this, moderating becomes more like an unpaid job, which is not something I personally would like.

    Yes, it would be nice to receive an acknowledgement, but unfortunately I cannot see it happening any time.


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