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Ryanair accommodation and meal refund

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  • 18-02-2011 12:39am
    #1
    clarekinsella
    Closed Accounts Posts: 3 ✭


    Hi, Can anyone hep me? We flew to Faro last May (2010) and our return flight was cancelled, we rebooked on the next available flight which was 4 days later.
    When we got home I proceeded to apply for a meals and accommodation refund.
    I've filled in forms and submitted receipts. I phoned the only number I could see on their customer care website only to get a snotty e-mail telling me not to call that number again.
    When I hadn't heard anything for months I wrote to them and they e-mailed the same form again which I filled in again.
    That last form was a month ago and I'm still waiting.
    Is there anyone else out there waiting as long as me?
    I will probably write again as they only respond to letters and not e-mails.
    Anyone got any other suggestions?
    Small claims court?


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    #2
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,304 CMod ✭✭✭✭Spear


    The travel section would be a better place to ask:

    http://www.boards.ie/vbulletin/forumdisplay.php?f=37

    but please note that no-one's allowed to give legal advice.


  • Options
    #3
    clarekinsella
    Closed Accounts Posts: 3 ✭clarekinsella


    ok, thanks, new to this. Not looking for legal advice, just wondering what to do.


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