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WindowsCure - Scam/risks?

lotie · 2011-02-21 21:01:38

Hi, My wife got cold called by a guy (sounded Indian) who claimed to work for WindowsCure and told her we had a problem with Windows and with IP address (they were getting error messages and others could use our IP address). My wife opened their site and spend 20 minuest talking with them but then hung up when he looked…

21-02-2011 10:01pm

#1

lotie

Registered Users Posts: 50 ✭✭

Join Date: September 2006

Posts: 44

Hi,
My wife got cold called by a guy (sounded Indian) who claimed to work for WindowsCure and told her we had a problem with Windows and with IP address (they were getting error messages and others could use our IP address).
My wife opened their site and spend 20 minuest talking with them but then hung up when he looked for €180 "to extend a windows warranty".

Is this site (www.windowscure.com) for real and if it is a scam do we need to protect our PC further after his call????

Cheers

0

Comments

#2 21-02-2011 10:11pm

tricky D

Closed Accounts Posts: 9,700 ✭✭✭

Join Date: October 2003

Posts: 9090

Scam.

If she used the logmein123.com or something similar function, they have now uploaded malware onto the pc. She will need to get the pc cleaned. Instructions are here: "I think I have a virus" - Please Read & Try BEFORE Posting (Updated 12/02/2010). READ THE INSTRUCTIONS PROPERLY and start a new thread in the Virus & Malware Removal

More info: Weird phone call! "online pc doctor" - Only thread on these scam calls please

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#3 21-02-2011 10:15pm

bonzodog2

Registered Users, Registered Users 2 Posts: 6,254 ✭✭✭

Join Date: October 2007

Posts: 5988

I don't know the site, but it would be worth checking that your antivirus/anti-spyware software is up-to-date. Also, educate your wife, and see the other thread (see post #2 above) on this forum about similar Indian callers.

[edit] Don't do any online banking/purchases until you're sure its clean !

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#4 09-04-2011 2:43pm

Badgermonkey

Closed Accounts Posts: 3,019 ✭✭✭

Join Date: August 2010

Posts: 2947

They called twice this morning.

Asked them could I conduct our coversation through Hindi, asked him what he was wearing and finally got bored and told em I was running Ubuntu.

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#5 09-04-2011 2:48pm

Biggins

Banned (with Prison Access) Posts: 34,567 ✭✭✭✭

Join Date: January 2008

Posts: 33547

bonzodog2 wrote: »

I don't know the site, but it would be worth checking that your antivirus/anti-spyware software is up-to-date. Also, educate your wife, and see the other thread (see post #2 above) on this forum about similar Indian callers.

[edit] Don't do any online banking/purchases until you're sure its clean !

Very Important!

I recommend Malwarebytes Anti-Malware - Free and CLICK HERE to get.

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#6 10-04-2011 7:40pm

James G

Registered Users, Registered Users 2 Posts: 143 ✭✭

Join Date: April 2009

Posts: 126

Biggins wrote: »

Very Important!

I recommend Malwarebytes Anti-Malware - Free and CLICK HERE to get.

This with Microsoft Security Essentials is a good combo.

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