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HDMI, sound & no picture but have UPC menu

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  • 22-02-2011 11:18am
    #1
    Malb
    Registered Users Posts: 7 ✭


    Hi

    I've encountered an interesting/annoying issue with my UPC HD box (cisco).

    Bar hitting the TV button (grrhhh) it was working very well. However in the last few days, using HDMI the TV picture will disappear, however sound remains, I can see the UPC box menus and if I switch to SCART picture returns. TV is a Philips 42pfl5603d.

    I have tried re-seating cables, turning off and on TV makes no difference nor does putting UPC box in stand by.

    To date the only solution I can find is to kill the power the UPC box (via switch at back).

    I'm hoping there's a better fix or I've missed something any help would be greatly appreciated.

    Malb

    PS I can and will call UPC (just need to book a holiday [joke]) my fear is they'll swap the box out and I'll loose all my recordings
    Tagged:


Comments

  • Options
    #2
    macrubicon
    Registered Users Posts: 642 ✭✭✭macrubicon


    I have had the same problem every so often - but UPC have been resetting my box daily at this stage with all their updates and it has not happened in a while.

    I guess turning it off every so often is no bad idea...


  • Options
    #3
    neonman
    Registered Users Posts: 584 ✭✭✭neonman


    I've had this issue as well. First off I turned off the box and that worked, now pulling the HDMI cable from the tv does the trick.

    Still shouldn't have to do either. Annoying !
    macrubicon wrote: »
    I have had the same problem every so often - but UPC have been resetting my box daily at this stage with all their updates and it has not happened in a while.

    I guess turning it off every so often is no bad idea...


  • Options
    #4
    Malb
    Registered Users Posts: 7 ✭Malb


    All

    Any thoughts on root cause or how to resolve?

    This happened again today.

    And given there's always one! I can and will ring UPC if this really starts to get on my wick.

    Thanks

    Malb


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