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Switched from Eircom to Vodafone

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  • 22-02-2011 7:48pm
    #1
    lockers55
    Registered Users Posts: 196 ✭✭


    Can someone from eircom help me.I recently switched from eircom to vodafone and i have to wait till at least 28th of feb before i get broadband from vodafone.
    Why did eircom switch me off two weeks before i receive broadband from vodafone?


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    #2
    eircom: Tony
    Closed Accounts Posts: 2,226 ✭✭✭eircom: Tony


    lockers55 wrote: »
    Can someone from eircom help me.I recently switched from eircom to vodafone and i have to wait till at least 28th of feb before i get broadband from vodafone.
    Why did eircom switch me off two weeks before i receive broadband from vodafone?

    Hi lockers55
    correct this should be a seemles transfer. Did you make any other change to account, was any monies outstanding. At present I do not have access to your account as is with your new provider. You should bring this matter to their attention and they can pursue for you.
    Regards
    Tony


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    #3
    lockers55
    Registered Users Posts: 196 ✭✭lockers55


    Hi tony

    Thanks for your reply. I have not received the final bill from Eircom yet. Vodafone tells me that it was eircoms fault for switching me off before my broadband was switched to vodafone. I will pm you my Eircom account number.


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    #4
    lornakg
    Registered Users Posts: 28 ✭lornakg


    Tony, i feel so sorry for u, i too switched to vodafone and its the biggest mistake i ever made... They are impossible to deal with, get ready for hrs of holding on, on the ph each time u have a problem and been put through to a different call centre each time. You will not get what u pay for, we have the ideal package for 52 euro a month and are supposed to get up to 8 but have never got more than 3.5.
    Good luck, you'll need it!!


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