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32 page itemised bill from meteor

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  • 25-02-2011 12:26pm
    #1
    subway
    Closed Accounts Posts: 6,131 ✭✭✭


    bloody hell, my bill arrived today in an a4 packet.
    fully itemised for every kb of data transmitted. the charge is the same as ever (surf 55) but this is the largest amount of paper i have been sent by them to date

    i have asked for this to be stopped before but they told me they cant.

    just want to say that i think its absolutely mental to send a bill like this out.
    there are so many options they could use, ebilling, an optout of itemisation.

    its just such a waste as its going straight in the shredder and then the green bin.

    /rant paused :)


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    #2
    rebel10
    Registered Users Posts: 2,047 ✭✭✭rebel10


    Funnily enough, someone posted something similar to this before about meteor. I think in they end they were able to opt for their bills to be sent via email. Maybe the original poster might clarify what they actually did. I agree though, it is such a waste.


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    #3
    5500
    Registered Users Posts: 3,376 ✭✭✭5500


    If you call cutomer care and ask them they'll change it so that its just the first 2 pages of the bill that you'll receive in future


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    #4
    wandatowell
    Registered Users Posts: 8,435 ✭✭✭wandatowell


    eireal wrote: »
    If you call cutomer care and ask them they'll change it so that its just the first 2 pages of the bill that you'll receive in future

    Cheers will do that,


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    #5
    subway
    Closed Accounts Posts: 6,131 ✭✭✭subway


    thanks, spoke to them a while ago and theyve sorted it for the next bill.
    either they've changed a policy or the person i spoke with a few months back didnt know what to do


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    #6
    dr ro
    Registered Users Posts: 970 ✭✭✭dr ro


    how are you going to know if they're overcharging you or billing you multiple times for the same text message as happens to me. If you could condense data use only to total used rather than itemization it would reduce the tree count.


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    #7
    subway
    Closed Accounts Posts: 6,131 ✭✭✭subway


    i guess my bill will be higher than normal and i can check my online itemisation.
    the day i go checking my sms for overcharging will be a funny day i tell ya :)


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    #8
    dr ro
    Registered Users Posts: 970 ✭✭✭dr ro


    it stands out on your bill when the same text appears 5 times in 5 seconds when its less than 1 text in length. what's funny about getting ripped off?


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    #9
    subway
    Closed Accounts Posts: 6,131 ✭✭✭subway


    what do you know about my bill or usage?


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    #10
    srsly78
    Registered Users Posts: 7,157 ✭✭✭srsly78


    dr ro wrote: »
    how are you going to know if they're overcharging you or billing you multiple times for the same text message as happens to me. If you could condense data use only to total used rather than itemization it would reduce the tree count.

    Check bill online. Paper bill is massive waste.


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    #11
    niallb
    Registered Users Posts: 2,736 ✭✭✭niallb


    I got a 24 page bill from them yesterday, and it's ridiculous.
    They've been itemising data like this for years. Surely the amount they'd have saved on trees would have paid for a programmer to take a look at their billing system!

    I'm a business user, and would prefer not to use either of the options to just take the first 2 pages of the bill, or the whole thing electronically.
    I'd just like a single data usage listing and still have a full listing of calls and charges.


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