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Using another ISPs router

  • 01-03-2011 10:41pm
    #1
    Zatoichi
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭


    My Eircom router isn't working at the moment. I have an old IOL router which works fine, though I cannot access the router menu. None of the Username/Passwords work.
    If I use this router in it's current state can I be charged in any way by IOL/Vodafone or am I still essentially using my Eircom DSL service?


Comments

  • #2
    Overheal
    Registered Users, Registered Users 2 Posts: 85,311 ✭✭✭✭Overheal


    Zatoichi wrote: »
    My Eircom router isn't working at the moment. I have an old IOL router which works fine, though I cannot access the router menu. None of the Username/Passwords work.
    If I use this router in it's current state can I be charged in any way by IOL/Vodafone or am I still essentially using my Eircom DSL service?
    Assuming its a DSL Gateway-Router you arent being charged by IOL. Your IP Address is still being provided through your DSL line which is still being maintained by Eircom.

    Either way I assume you've contacted Eircom to troubleshoot the problem.


  • #3
    Zatoichi
    Registered Users, Registered Users 2 Posts: 535 ✭✭✭Zatoichi


    Overheal wrote: »
    Assuming its a DSL Gateway-Router you arent being charged by IOL. Your IP Address is still being provided through your DSL line which is still being maintained by Eircom.

    Either way I assume you've contacted Eircom to troubleshoot the problem.

    I'm getting a different IP than I'd normally get and when I go to speedtest.net it says my ISP is Vodafone. :confused:

    Eircom are giving me the run-around. I told them the problem is with their router but they just come back with 'the line is working'. When I pushed to get the router changed they said I have to sign another contract with them if I wanted it done free of charge. I'm a bit apprehensive of hidden costs.


  • #4
    Overheal
    Registered Users, Registered Users 2 Posts: 85,311 ✭✭✭✭Overheal


    Zatoichi wrote: »
    Eircom are giving me the run-around. I told them the problem is with their router but they just come back with 'the line is working'. When I pushed to get the router changed they said I have to sign another contract with them if I wanted it done free of charge. I'm a bit apprehensive of hidden costs.
    Saying the DSL line is working may be all well and good and true but the Router is not the Line and the dingbat on the other end of the phone might not understand that. The Gateway has to interact with that line though and if the gateway is braindamaged it cant associate with a perfectly good line, no matter how perfect or good you are being told that it is.

    Check your Contract with them but Im fairly certain the Gateway Router is their property and is a pretty basic requirement of using their service. In the US the device is technically leased out to the subscriber: if the device ****s up, it's up to the service provider to supply a working replacement.


  • #5
    Nothingbetter2d
    Closed Accounts Posts: 4,037 ✭✭✭Nothingbetter2d


    Zatoichi wrote: »
    My Eircom router isn't working at the moment. I have an old IOL router which works fine, though I cannot access the router menu. None of the Username/Passwords work.
    If I use this router in it's current state can I be charged in any way by IOL/Vodafone or am I still essentially using my Eircom DSL service?

    i have an eircom router lying about

    its the netopia one.

    PM me if you want it.


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