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Switching bundles..how long to wait before broadband meter updates to new allowance?

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  • 01-03-2011 11:13pm
    #1
    cal_chi
    Registered Users Posts: 69 ✭✭


    I switched from talktime broadband bundle with a 30gb download allowance to one with unlimited broadband usage yesterday and was told that in 24 hours it would be activated. My broadband usage meter is still saying that the monthly allowance is 30gb. Does it eventually update itself or do I need to uninstall it and redownload it? Thanks.


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    #2
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    cal_chi wrote: »
    I switched from talktime broadband bundle with a 30gb download allowance to one with unlimited broadband usage yesterday and was told that in 24 hours it would be activated. My broadband usage meter is still saying that the monthly allowance is 30gb. Does it eventually update itself or do I need to uninstall it and redownload it? Thanks.

    Hi cal_chi,

    Can you send me a private message with your telephone number and account number and we will look into it for you.

    Thanks, Mark


  • Options
    #3
    eircom: Mark
    Closed Accounts Posts: 3,441 ✭✭✭eircom: Mark


    cal_chi wrote: »
    I switched from talktime broadband bundle with a 30gb download allowance to one with unlimited broadband usage yesterday and was told that in 24 hours it would be activated. My broadband usage meter is still saying that the monthly allowance is 30gb. Does it eventually update itself or do I need to uninstall it and redownload it? Thanks.

    Hi cal_chi,

    The order for the upgrade to the the NGB regular only POSTED (completed on the eircom systems) today. 02/03/11. So the upgrade information should filter to the different eircom systems in the next few days.

    Thanks, Mark


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