New Memory Stick wont work in Windows 7

Eircom_Sucks · 04-03-2011 11:23am #1

hey all i bought one of these and works no problem in windows xp but can't get it to work on my laptop which has windows 7 , it says on the pack that its windows 7 compatible.

i have a dell studio xps , 8gb ram , i7 2.93ghz quadcore processor if that helps

http://newexotic.en.made-in-china.com/product/xeMEpNYKboWI/China-Pny-Micro-Attache-City-Series-16GB-USB-Flash-Drive.html

chin_grin · 04-03-2011 11:29am

Operating System: Windows Xp/2000/Me/98/95 And Mac Os 8.6 And Above

Windows 7 isn't mentioned. Even down in the product description. Although if it says it on the packaging that's false advertising. You could return it.

Eircom_Sucks · 04-03-2011 11:30am

on my one it does

thats just showing u the type i have

ironclaw · 04-03-2011 11:31am

chin_grin wrote: »

Windows 7 isn't mentioned. Even down in the product description. Although if it says it on the packaging that's false advertising. You could return it.

Shouldn't make a huge difference. Most USB gear is backwards compatible. Can you format the key in XP? And check its size. Alot of that China stuff says 16GB, its formatted to appear that way, but is actually a 1GB stick.

chin_grin · 04-03-2011 11:41am

Eircom_Sucks wrote: »

on my one it does

thats just showing u the type i have

Hmm. Ok.

Try to go to disk management and see if it shows up. Do you get any message at all that it's "installing new hardware"?

Also are you 100% sure that the usb port works?

Eircom_Sucks · 04-03-2011 11:45am

when u plug in a normal stick you hear the laptop making a noise and then it says installing drivers etc , but nothing happens at all with this

MASTER...of the bra · 04-03-2011 11:21pm

Very long shot but have you updated windows 7, I seen one of the updates on my brothers machine when he bought it was for compatibility with 32GB flash drives, maybe there was one for 16GB.

Long shot.

The_B_Man · 05-03-2011 2:46pm

Are u familiar with the BIOS? If you go in there with the usb stick plugged in, go into the boot order section and it'l; tell u if its picking it up or not.
If its not picking it up, then its a hardware issue, either the stick itself or the usb port is dodgy.

if it can pick it up, then it could be something to do with Win7... but unless its a seriously gammy usb stick, then it should be picked up in windows 7.

Try right clicking "Computer" and go to "Manage". then when the new window opens click on "Disk Management" and see if you can identify it in there.

you might just need to manually assign a drive letter or something.

Capt'n Midnight · 05-03-2011 3:45pm

in linux you could just type lsusb to see the ID of the device
or dmesg to what happened when you plugged it in

you could look to see if the device (or an unknown device) is present in device manager , and lookup the ID on the interweb

devcon can get the device ID from the command line
http://social.technet.microsoft.com/wiki/contents/articles/how-to-obtain-the-current-version-of-device-console-utility-devcon-exe.aspx

New Memory Stick wont work in Windows 7

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