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estimate bill and customer reading bill

easy1 · 2011-03-04 10:39:09

Hi,we are receiving a estimate bill 21.dec-18.feb.....222.74 euro,My partner fill out online meter reading form and received a new bill 19.feb.-28 feb.......193.17,but I dont understand now,is new bill will covered previous one? Our new bill is less than estimate one,but why new one covered just 10 days?Dont…

04-03-2011 11:39am

#1

easy1

Closed Accounts Posts: 171 ✭✭

Join Date: December 2010

Posts: 128

Hi,we are receiving a estimate bill 21.dec-18.feb.....222.74 euro,My partner fill out online meter reading form and received a new bill 19.feb.-28 feb.......193.17,but I dont understand now,is new bill will covered previous one?
Our new bill is less than estimate one,but why new one covered just 10 days?Dont understand.......

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Comments

#2 04-03-2011 12:10pm

Electric Ireland: David

Closed Accounts Posts: 1,457 ✭✭✭

Join Date: June 2010

Posts: 1411

Hi easy1,

If the reading you entered online was lower than the estimated February reading, then the bill for €193.17 should replace that for €222.74.

The amended bill would include additional standing charges (19th - 28th Feb) so would therefore be fully up-to-date.

I would need to look at the account in question to ensure that this is the case; please feel free to PM me your account details so I can clarify this for you.

Thanks,

David.

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