Anyone else recieved warning letters from UPC this month?

bobblepuzzle

I recieved one yesterday, warning of diconnection for apparently downloading over 218gb worth of stuff in February "in the interest of providing our other customers with a high quality service" (it their network was any good in the first place this wouldn't be an issue! :mad:)...

Now I would dispute that figure personnally... the router is secure, no odd connections... no trojans etc.

Anyone else get one of these?

Biggins

218gb ???

What in gods name are you downloading?
Whatever it is - at that rate your going to draw some serious attention upon yourself!

If you need broadband monitors to keep an eye on your downloads in future, you will get some here: http://unitedpeople.ie/free.html
(Right side - under add-ons)

LighterGuy

I thought upc had no cap for downloads?

or.. does your package have a cap?

Hande hoche!

It's probably that bald lad with the guitar.

IvySlayer

bobblepuzzle wrote: »

I recieved one yesterday, warning of diconnection for apparently downloading over 218gb worth of stuff in February "in the interest of providing our other customers with a high quality service" (it their network was any good in the first place this wouldn't be an issue! :mad:)...

Now I would dispute that figure personnally... the router is secure, no odd connections... no trojans etc.

Anyone else get one of these?

WTF?

What's your limit? How much did you have to pay extra?

Hogzy

LighterGuy wrote: »

I thought upc had no cap for downloads?

or.. does your package have a cap?

Every broadband plan you are with has a fair usage policy.

Im not too sure how much UPC's one is but the Vodafone one is 250GB if on the 24mb package

bobblepuzzle

Biggins wrote: »

218gb ???

What in gods name are you downloading?
Whatever it is - at that rate your going to draw some serious attention upon yourself!

If you need broadband monitors to keep an eye on your downloads in future, you will get some here: http://unitedpeople.ie/free.html

Well I can tell you now it's not me downloading that much stuff, and as I said the router is secured.... also one of my mates got one as well and he lives up the road

TouchingVirus

UPC's fair usage cap is 250GB too. Also, thread belongs in Broadband forum

Sparks43

No warning letters for myself and ive been downloading a hell of a lot over the last couple of months

LighterGuy

Hogzy wrote: »

Every broadband plan you are with has a fair usage policy.

Im not too sure how much UPC's one is but the Vodafone one is 250GB if on the 24mb package

surely that cant be right?
http://www.upc.ie/broadband/ ... the first package has a 120gb usage limit. The other two packages say unlimited. They cant just turn around (on the highest package) and say you're "downloading too much" right?

strokemyclover

LighterGuy wrote: »

does your package have a cap?

That's disgusting!

orourkeda

bobblepuzzle wrote: »

I recieved one yesterday, warning of diconnection for apparently downloading over 218gb worth of stuff in February "in the interest of providing our other customers with a high quality service" (it their network was any good in the first place this wouldn't be an issue! :mad:)...

Now I would dispute that figure personnally... the router is secure, no odd connections... no trojans etc.

Anyone else get one of these?

You might want to lay off the donkey porn for a few weeks

Biggins

LighterGuy wrote: »

surely that cant be right?
http://www.upc.ie/broadband/ ... the first package has a 120gb usage limit. The other two packages say unlimited. They cant just turn around (on the highest package) and say you're "downloading too much" right?

This "unlimited" is a misconception.

They do allow you do continue downloading - they just reduce the speed at which you can!
They can still claim that for the lower speed - you still can download and access the net - so any claim that they have cut you off cannot apply.

TheZohanS

Just upgrade your package, think I'm paying €40 for a 20mb line with 250gb allowance. Much cheaper than any of the other providers and their service is brilliant compared to Vodafone or Eircom.

bobblepuzzle

never! :eek:

Monkeybonkers

We got one a few weeks ago. Rang them up to dispute it as we hadn't been downloading anything. We ended up getting upgraded from 6mB to 20mB after threatening to suspend our package. Result!!

Hogzy

LighterGuy wrote: »

surely that cant be right?
http://www.upc.ie/broadband/ ... the first package has a 120gb usage limit. The other two packages say unlimited. They cant just turn around (on the highest package) and say you're "downloading too much" right?

Always read the fine print.

Read Section 3

mikemac

218GB???

You need to upgrade your package to satisfy UPC

LighterGuy

Biggins wrote: »

This "unlimited" is a misconception.

They do allow you do continue downloading - they just reduce the speed at which you can!
They can still claim that for the lower speed - you still can download and access the net - so any claim that they have cut you off cannot apply.

that is bleeding terrible!!!
false advertisment or what. if something is stated "umlimited" it should be just that.

But lets look at it. Those unlimited packes are 20mb and 30mb lines. You just know people who order those packages are doing so to tackle the big files (blue rays? ps3 games? etc) so whats the point of having such a fast line if you cant even properly use it?

Sparks43

I was going to download a 88gb file

Think i might leave it for now :mad:

IvySlayer

Maybe change your router password just in case.

Hogzy

Broadband regulations in this country are a joke alright.

If something is advertised as unlimited then it should not be limited. It is saying one thing and doing another.

Also the fact that such a small percentage of people get the advertised download speeds.

IMO the average user speed should be advertised. I think the average speed of a 24mb connection is 8mb.
Regulators are either asleep or corrupt.

Hank Scorpio

Sparks43 wrote: »

I was going to download a 88gb file

Think i might leave it for now :mad:

The Internet.rar ?

Ruu_Old

Go back to dial-up lad, you're hooked on this internet thing.

Hogzy

nuxxx wrote: »

The Internet.rar ?

I am 99% sure it would be porn.

Monkeybonkers

Monkeybonkers wrote: »

We got one a few weeks ago. Rang them up to dispute it as we hadn't been downloading anything. We ended up getting upgraded from 6mB to 20mB after threatening to suspend our package. Result!!

I'd say you're on a new contract you can't get out of and you'll be charged full whack for it

Jesus Wept

I recall getting disconnected from Esat back in the day, ****ing *****.
Probably only had to download 1 mb back them.

It was their 'unlimited package' :rolleyes:

It cost an arm and a leg too.

I repeat: *****.

this is arse

bobblepuzzle wrote: »

I recieved one yesterday, warning of diconnection for apparently downloading over 218gb worth of stuff

that's a lot of porn

Screaminmidget

Hogzy wrote: »

E
Im not too sure how much UPC's one is but the Vodafone one is 250GB if on the 24mb package

Is that the vodafone mobile broadband or the landline?

My internet has a 3GB limit, and charged 2c for every MB over it.
€100 extra for the internet last month :mad:
Some of ye dont know how good ye have it......

Jesus Wept

Screaminmidget wrote: »

Is that the vodafone mobile broadband or the landline?

My internet has a 3GB limit, and charged 2c for every MB over it.
€100 extra for the internet last month :mad:
Some of ye dont know how good ye have it......

Move to Dublin.

Screaminmidget

The-Rigger wrote: »

Move to Dublin.

Where?