Need some help Here Fast !!!!!

TrustedApple

Hi guys i am looking for some help here

I have EX HD and i have it pluged into the computer and it will not let me find it anywhere on it but the EX is powered on and the computer reads the usb from the EX Hd but does not open it

What is the best way of finding a way to open it to put stuff on it

I am useing windows vista on my computer

Also it does not work on my laptop to with is windows 7

But the HD is read on my TV via its usb

So what is the best way of findng the EX HD on the computer ?

I need help fast guys !!!!

Biggins

Try leaving it plugged in at USB and rebooting to see can it be forced detected that way?

TrustedApple

Tryed that and still no look with the thing so what else can be done ?

Biggins

This may sound strange but unplug the laptop, remove the battery and leave it alone for 10/15 minutes.
This will allow any remaining charge to dissipate that might be hanging around the motherboard circuitry.
Eventually turn it back on and again with the USB connection, switch on the external if not on already.

Sometimes cutting the power and letting it drain, forces the inner board to re-assess everything plugged in/connected, afresh - instead of just reusing retained data.

TrustedApple

No I need to use it with the computer because that's where the file I am looking for is

Biggins

samapple789 wrote: »

No I need to use it with the computer because that's where the file I am looking for is

Then do the same with the PC - unplug from the wall socket.

TrustedApple

Ya i have done that but still no look with it so what else can i do ?

nc43

samapple789 wrote: »

Ya i have done that but still no look with it so what else can i do ?

Hi

first off some questions!

does the PC bios see the usb drive

what make and model is the usb drive

what filesystem is the usb drive using

TrustedApple

Its a Hitachi 1.0 TB

No idea what file system its useing

The Pc sees with the Hard drive by telling me to safety remove it from the computer

nc43

samapple789 wrote: »

Its a Hitachi 1.0 TB

No idea what file system its useing

The Pc sees with the Hard drive by telling me to safety remove it from the computer

so can you not see the drive inside the file mamager?

go to Disk Administration and look for the drive

TrustedApple

Where will i find this on vista ?

nc43

samapple789 wrote: »

Where will i find this on vista ?

have a look here


http://www.windowsreference.com/windows-vista/how-to-use-disk-management-in-vista/

what ever you do do not do anything to the ( I meant ) DISK 0 drive

just look for the Hitachi name is it there?

TrustedApple

Ya its comeing up as disk 1 with 931.51 GB free

So how to i go about moveing files to it ?

nc43

samapple789 wrote: »

Ya its comeing up as disk 1 with 931.51 GB free

So how to i go about moveing files to it ?

ok so that seem fine

right click on it and select "open in explorer"

TrustedApple

The only thing that come up are are
Delete Volume
and Help
What do i do from here ?

nc43

samapple789 wrote: »

The only thing that come up are are
Delete Volume
and Help
What do i do from here ?

nothing!

what letter is it given D ?
make sure to right click on this D and not DISK 1

TrustedApple

I am ok now reformatting the EX HD

nc43

samapple789 wrote: »

I am ok now reformatting the EX HD

ok

but you will lose all the files on it

but if your ok with that then fine

it should now showup inside windows explorer ( you might have to reboot though )

TrustedApple

Also how long will it take to format 931.51 GB on a 2.53 Duel Core with 3 GB of ram

nc43

samapple789 wrote: »

Also how long will it take to format 931.51 GB on a 2.53 Duel Core with 3 GB of ram

about 3/5 mins at most